Textedly – A Mass Text Messaging Service
One of the largest players in the mass text messaging service and sms marketing industry in the USA is Textedly. Textedly provides an effective form of communication through cell phone channels so that enterprises are able to promote and advertise a product or service, and send announcements, notifications, alerts and reminders to the target market specified by the business.
Mass group texting platforms such as Textedly enables large volumes of text messages to be sent at any one time to a small, medium or large- size audience within a matter of minutes. This means that these cell phone users and business customers will be personally targeted and become aware of the business message. It has been shown that over 95% of cell phone users read their text messages within 3 minutes of receiving them and nearly all users read their messages within 24 hours. Thus, it is clear that text messaging (or SMS) is a one of the most effective ways of communicating, whether this be business to consumer, business to business, or consumer to consumer. To learn more about the rise of text messaging in 2019, see our article here.
The fact that mobile usage is becoming increasingly vital in consumer’s everyday lives, means that Textedly can assist businesses contact audiences easily through their powerful automated SMS engagement tools and worldwide cell phone coverage. Every text message sent by Textedly is uniquely identified and goes directly to the mobile user. In addition, Textedly provides text scheduling which enables businesses to target their consumers with personalised text messages at the most effective time.
Features Of Textedly
Textedly has the infrastructure API platform to allow a large volume of text messages to be sent immediately. This information technology system is able to automatically gather and distribute a contact data list with the customised text message. Textedly is also able to receive a response in a matter of 3-5 seconds if required. This becomes a two-way communication vehicle unlike the past traditional forms of communication. SMS is more effective than emails and Facebook marketing, therefore it is a sure way to receive a prompt response from a message sent by a business.
Textedly’s web base self-service platform enables the simplicity to login from any computer. The process works by which a text message can be prepared for distribution by the business, then sent to Textedly to be converted and sent to all nominated mobile end users in a readable format.
There are a number of texting features that can be used by organisations such as:
- Mass group SMS distribution – sending a large volume of SMS within a matter of seconds after the instruction is given.
- Mobile subscribers – cell phone users can automatically sign up or opt-in to receive marketing and communication messages by just texting their dedicated, custom keyword to a Short Code 33222.
- Schedule SMS or Text Scheduling – a schedule can be set up for dissemination of a single text message at a specific time and date (often chosen based on when campaigns are live or audiences’ most active time).
- Length of SMS – Textedly is one of the few providers that can send a longer text messages with over 300 characters instead of the standard 160 characters.
- Multimedia Messaging – able to send inbound MMS messages so that users can view photos, videos, and information such as usages, ultimately to keep them well informed.
There is an extensive list of more features offered by Textedly that can be found on their website.
Schedule Of Charges By Textedly
This American mass-text-messaging service offers a range of charges for the enterprise texting options. Textedly outlines that the package charges are dependent on the number of text messages and custom keywords that are sent each monthly period.
Textedly offer smaller organisations a fee structure dependent on their lower number of messages sent.
Small Business Textedly Plans
Medium To Large Business
Medium to large companies with a great volume of text messages will have a cheaper charge for each message sent per month, based on economies of scale. All incoming SMS messages are free of charge, therefore the enterprise only pays for the messages that are distributed.
Large Business Textedly Plans
The monthly charge has a minimum charge with the inclusion of keywords and the number of outbound text messages. They promote a start-up with 14 days free trial, which was not found by many of their mass text competitors.
Reliability And Security Of Textedly
One of the most popular questions is how reliable and secure Textedly’s mass texting service is. They have partnered with over 1800 mobile carriers to ensure the text message is delivered in real-time speeds.
However, Textedly does not appear to have a service level agreement and there is no mention of an up-time guarantee to indicate the number of text messages that are received by the mobile users once the message is distributed. Additionally, there is no mention of the latency rate to indicate the time taken for a SMS to be reached to the mobile user after it has been sent out. The statistics of 95% of all text messages are read and responded to within 3 minutes is a general SMS statistic and does not reflect Textedly latency and up-time rate of the time and reliability of SMS distribution.
In terms of security, Textedly states that any data and information provided is safe and secure using their Secure Socket Layer (SSL) technology. This involves an encrypted link between their web server and a browser. Textedly has a Certificate of SSL technology.
Customer Care Service
Based upon our Textedly reviews, it can be noted that Textedly has a Customer Call centre with one number for current customer calls only available during business hours Monday to Friday. Similarly, there is a contact number for information and pricing during business hours only. There is no indication it will respond quickly to urgent matters.
When navigating through The Textedly website, there is a pop up staff member who can provide an assistance, as well as an email where one can ask for further help or information. A blog is also available on Textedly’s website.
About SMS Comparison Sites
This SMS Comparison site has been established for use by anyone in the US interested in knowing more about the features, charges, reliability and customer care of mass text messaging providers. It is provided in a simplistic manner so that one can compare different providers with ease and better appreciation of the SMS provider’s value.
SMS Comparison was developed by experts in the SMS field who are involved in IT communications. When working in the SMS field, these authors received many enquiries about which provider to engage and about the value and service of providers. Now they can publish this material as independent and unbiased views in their evaluation of bulk providers.
It should be noted that SMS providers can change their website information at any time without notice. Should you find any information is different from what the authors have published, please contact us so that changes can be made as soon as possible.
We hope that SMS Comparison will steer you in the right direction with a better understanding of what to look for with SMS providers in America.
Last updates on 20 January 2019