MessageBird vs SMSGlobal

MessageBird and SMSGlobal are amongst the leading SMS providers available to American businesses, offering SMS features including an SMS gateway API, Email to SMS, Web SMS, short codes, dedicated phone numbers and more, with affordable prices starting from $0.005 per text message.

View our MessageBird vs. SMSGlobal 2019 comparison or learn more about the mass text message providers with our full MessageBird review and SMSGlobal review at SMS Comparison USA.

By Min Lew / Updated: Tuesday, June 11th, 2019

SMS Gateway Icon
  • Overall
  • MessageBird
    Overall
  • SMSGlobal
    Overall
  • Price
  • Price
  • Price
  • Tools
  • Tools
  • Tools
  • Customer Service
  • Customer Service
  • Customer Service
  • Education
  • Education
  • Education
  • Trust Value
  • MessageBird
    Trust Value 80/100
  • SMSGlobal
    Trust Value 87/100
  • Years Founded
  • Years Founded 2011
  • Years Founded 2007
  • Listed Company
  • Listed Company
  • Listed Company
  • Regulated
  • Regulated
  • Regulated
  • Spam Compliant
  • Spam Compliant
  • Spam Compliant
  • Payment Modes
  • MessageBird
    Payment Modes Prepay, Postpay, Pay-as-you-go
  • SMSGlobal
    Payment Modes Prepay, Pay-as-you-go
  • Price Match
  • Price Match
  • Price Match
  • Free Trial
  • Free Trial
  • Free Trial
  • Phone Support
  • MessageBird
    Phone Support
  • SMSGlobal
    Phone Support
  • Email Support
  • Email Support
  • Email Support
  • Support Hours
  • Support Hours Business hours/Email 24/7
  • Support Hours 24/7
  • Global Coverage
  • MessageBird
    Global Coverage
  • SMSGlobal
    Global Coverage
  • Developer API
  • Developer API
  • Developer API
  • Web Product
  • Web Product
  • Web Product
  • Dedicated Number
  • Dedicated Number
  • Dedicated Number
  • 2 way service
  • 2 way service
  • 2 way service
  • Delivery reports
  • Delivery reports
  • Delivery reports
  • Automated rules
  • Automated rules
  • Automated rules
  • Keyword in response
  • Keyword in response
  • Keyword in response
  • Email to SMS
  • Email to SMS
  • Email to SMS

Comparing MessageBird vs SMSGlobal

When analysing the best mass text message providers that are available to American businesses in 2019, MessageBird and SMSGlobal are highly competitive. Both SMS providers offer a great range of features at affordable prices, enabling businesses of any size to utilise SMS marketing as a key form of communication with customers and stakeholders.

By utilising MessageBird and SMSGlobal’s intelligent SMS API (Application Programming Interface) systems, businesses can send large volumes of text messages, anywhere around the globe, from any web-enabled device. These text messages can be used for two-way communication purposes such as:

  • Confirmation short codes
  • Appointment or booking reminders
  • Upcoming campaigns
  • Alerts
  • Time-sensitive messaging

SMS Features Of MessageBird vs SMSGlobal

At SMS Comparison USA, the MessageBird review and SMSGlobal review, discovered these SMS providers to offer a range of features to suit many types of businesses, including:

  • Two-way communication (inbound and outbound)
  • Multi-channel messaging
  • Flexible pricing options
  • Dedicated numbers
  • Short codes
  • Automated delivery reports
  • Automated messaging (for responses, reminders etc.)
  • Email to SMS
  • MMS
  • SMS Reseller

With these features, American businesses are able to integrate the global API system into the business’s existing systems to simply send bulk SMS messages around the world.

SMS Features

MessageBird vs SMSGlobal Pricing Structures

MessageBird and SMS Global both have flexible pricing solutions to meet the SMS marketing needs of the American businesses. One of the best options, particularly for smaller businesses, is to go for a pay-as-you-go pricing structure. This means that businesses will only pay for the SMS messages they use (rather than paying for a set amount every month), and SMS credits do not expire. The price paid for each text message depends the volumes of text messages purchased – the larger the amount, the cheaper the price per message.

MessageBird

MessageBird is one of the cheapest providers analysed when it comes to bulk SMS. This text message provider offers prices starting from $0.005 per SMS. Inbound text messages are always free, and there are no monthly or hidden fees involved.

MessageBird vs SMSGlobal Pricing

Discover more about MessageBird’s prices by visiting their website below.

ClickSend SMS Website

 

SMSGlobal

SMSGlobal is catered towards smaller businesses, as businesses can purchase as little as 1 text message at a time for $0.022 per message. This price gets lower as more text messages are purchased, and the SMS provider has customised packages for wholesale volumes.

Reliability & Security of MessageBird & SMSGlobal

Reliability of mass text message providers is measured by the level of up-time guarantee promised by the provider. MessageBird guarantee a Service Level Agreement of 99.95%, and SMS Global offers a 99.99% SLA guarantee. This level is extremely high compared to other SMS providers, and means that the provider will be available to successfully deliver SMS messages at all times. If at any time there was a server error, both text message providers will be available to get the problem fixed immediately. Both text message providers also state that they will use the best possible routes (including American telecommunication providers like AT&T) to get the text message delivered successfully and promptly.

MessageBird and SMSGlobal have their own privacy policies in place, and are anti-spam compliant with American law an regulations to ensure that no citizens privacy is breached.

Reliability & Security of MessageBird & SMSGlobal

MessageBird vs SMSGlobal Customer Support Services

Both MessageBird and SMSGlobal offer 24/7 support for their clients through multiple communication channels. On their websites they both highlight American phone numbers which is available during business hours, as well as FAQ pages, case studies, online contact forms, email addresses, and even an online chat option to get prompt responses when navigating through the website.

An advantage of these SMS gateway providers is their global offices. Both providers have business offices located world wide with MessageBird’s USA office in San Fransisco, and SMSGlobal’s based in New York.

Customer Reviews

Based on thousands of customer reviews on Trustpilot, MessageBird is rated a 3/5, whereas SMS Global is rated slightly higher at 4/5. Both of these scores are considered high amongst other SMS gateway providers.

Being world wide SMS providers, MessageBird and SMSGlobal have a highly notable customer base. MessageBird has clients including Heineken and Uber, and SMSGlobal has customers including IBM and Microsoft (as shown below).

Customer Reviews

About SMSComparison USA

This SMS comparison website was created by experts who have had many years of experience in the SMS industry. Having retired from working in the mass text message field, the authors felt it their duty to create a simple and efficient way to compare the best SMS providers available to American businesses. This would enable individuals to choose the best mass text message provider to meet their unique SMS marketing needs.

This website was created completely independently, therefore is free of charge for individuals to browse. However, should any of the data found on the comparison tables of associated pages be incorrect, please contact the authors and changes will be made immediately.

To learn more about the providers in more detail, view our full MessageBird review and SMSGlobal review, or compare them to other leading SMS gateway providers with here.

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