Clickatell Review - A Leading Global SMS Gateway Provider

Clickatell is a leading online, global SMS gateway provider that enables USA businesses to send and receive mass text messages easily and quickly to target audiences world wide. Learn about the features and prices of the mobile messaging service compared to their core American competitors.

By Alain Grossbard / Updated: Thursday, June 20th, 2019

Clickatell Gateway Features

At SMS Comparison, our Clickatell review found the mass text message provider to be sufficient in its features and message service capabilities, as it includes:

  • User friendly, cloud-hosted web interface that allow businesses to manage SMS API connections
  • The use of a wide variety of APIs to efficiently integrate with its global SMS Gateway
  • A single account interface for multiple business users
  • A detailed, real-time reporting system
  • Capacity to deliver thousands of SMS messages per second

Textit Website

Clickatell offers a full client email integration system into a business’s current platforms without the requirement for a new software.

Furthermore, the provider has a two-way communication system that allows the recipient to reply. Thus, enabling effective communication between a business and their audience, which can be highly effective in situations such as staff rostering and appointment reminders.

Clickatell SMS Gateway Features

Clickatell is a Sydney based company with support services within USA for quick customer service responses. The provider is considered to offer a good Service Level Agreement, meaning there is reassurance from a guarantee. Upon comparing against all gateway providers, Clickatell ranks highly for features amongst its competitors.

Directly compare Clickatell to America’s leading SMS gateway providers including Twilio, ClickSend, MessageBird, BulkSMS, and SMSGlobal.

 

Value For Money

Our Clickatell review found the provider is at a more premium level amongst their SMS gateway competitors in the USA.

When comparing distribution for different volumes of SMS text messages on a monthly basis, Clickatell is one of the most costly. Based on the cheapest charges offered by other mobile message service providers, Clickatell varies between 8% to 25% more expensive. Below shows their average price per message in the United States, being 0.75c excluding taxes.

Clickatell SMS Gateway Price Per Text Message

 

There are also setup fees and monthly fees depending on your setup. For example, a dedicated mobile phone number costs $30 one-off and $10 to keep each month.

Clickatell SMS Gateway Dedicated Prices

View the full SMS Gateway price comparison table to compare Clicksend to other leading text message providers.

Reliability And Guarantees

Upon comparing various SMS gateway providers, the reliability is a factor that requires serious consideration when sending an SMS from a computer. Although Clickatell does not offer a full up-time guarantee like some of the other providers, it still does state that it has a 99.91% guarantee on its uptime.

Clickatell ranks well compared to other SMS gateway providers in terms of reliability. Thus, the global SMS provider is an ideal mobile messaging service for small, medium, and large USA businesses.

Clickatell Reputation As An SMS Gateway provider

The Clickatell review found the gateway provider to have significant global market share competing with other major SMS players. The company does not highlight their key clients, however they provide services to the following busineses:

  • Deliotte – enabling customers to provide a secure SMS tip-off line to employees
  • Oanda Asia Pacific – using text messages to send price alerts to FOREX traders
  • Rolls Royce – utilising SMS to update customers on the latest industry news
  • ECollect – using SMS notifications to contact debtors has established itself with a good reputation
It should be highlighted that Clicktaell only provides a credit availability of 120 days, unlike its competitors which offer either 12 months or unlimited time. Thus, not being the cheapest of the SMS gateway providers analysed.

Who Is Clickatell?

Clickatell is a leading global mobile messaging service with over 1000+ global networks with one API using their bulk SMS network. Reviewing the range of gateway SMS providers in USA, Clickatell is considered a leader in the SMS Gateway industry servicing customers world wide through a range of networks.

Clickatell Review

After an detailed review of the leading SMS Gateway providers, Clickatell uses direct telecommunication carriers within their gateway service in USA. This ensures high reliability in delivering text messages promptly and effectively to mobile phone users. Such direct carriers ensure that text messages remain within the borders of USA so that privacy is a priority. Therefore, such communications will reach any American mobile phone through their simple online SMS gateway platform.

About SMS Gateway Comparison Table

The SMS comparison table was created to compare text messaging services, prices and features offered by leading SMS gateway providers. This website was developed by a group of independent SMS practitioners who now do not work with any of these companies reviewed on this site. The team of reviewers appreciate the need to enable businesses to understand and review the options available when wishing to engaging in mobile marketing communication. The information provided is simplified and placed in a comparative table format to provide key information on various selection criteria.

Textit Website

The information presented on SMS Comparison may be updated by the SMS gateway providers without any notice in advance. Therefore, if you find inaccurate data, please notify the authors so that changes can be made promptly.

This Comparison Table is provided for free of charge although there may be a commission requested from the provider if you contact them and engage their services.


Our Rating

The overall rating is based on review by our experts

8.83
Value For Money
10 / 10
Features
10 / 10
Reliability
10 / 10
Reputation
6 / 10
Compliance
7 / 10
Customer Service
10 / 10


    Back to top