CallHub review
CallHub is a mass texting service aimed at political campaigns and nonprofits, built around broadcasts, contacts and groups, and pay as you go credits. Its Essential plan charges 1.9c per outgoing US SMS segment as of September 28, 2026, and starts with $6 in free credits with no commitment. Our overall score for CallHub is 5.42 out of 10.
Alain Grossbard OAM, with Justin Grossbard Updated How we rate Reader supported, we may earn a commission Reader supported. We may earn a commission when you sign up through a link on this page, and it never changes a score. How we make money.
CallHub cost at your volume
$19 in message charges a month, at 1.90c (one rate at any volume)
The same rule prices CallHub on the versus pages and the price guides: the band, top-up or number type your volume reaches, from CallHub's own US rates read 28 September 2026. Number rental are billed on top and sit in the tables below.
CallHub scores
| Value for money | 4 | |
|---|---|---|
| Features | 8 | |
| Reliability | 2 | |
| Reputation | 6 | |
| Compliance | 8.5 | |
| Customer service | 4 |
Six criteria, equally weighted, each scored out of 10 from CallHub's own published pages by the published scoring checks, with each fact's capture date in the source table.
CallHub US rates
| As published | Price | How it compares |
|---|---|---|
| Essential (pay as you go), outgoing SMS per segment, US | 1.90c | Lower than 10 of 32 other providers' lowest US rates, level with 1 |
| Long code rental | A rented 10DLC number is $2 a month. | Billed on top of message charges |
Read from CallHub's own US pricing page on 28 September 2026. One flat rate. Each row is read against the lowest published US rate of every other provider we price. Source.
CallHub fees, trial and support
| What | CallHub | Source |
|---|---|---|
| 10DLC registration fees | Non-political brand $44 one-time ($4 registration plus $40 vetting, credited back after success); political brand $4.50 plus a $95 Campaign Verify token; $30 per use case per quarter plus a $15 vetting fee per submission. | Read Source 1 Source 2 |
| Toll-free verification | Toll-free approval takes 3 to 5 business days and needs no Campaign Verify token or EIN. No fee stated. | Read Source 1 |
| Carrier fees | Not published | Read Source 1 Source 2 |
| MMS rate | $0.048 per outgoing US MMS message. | Read Source 1 |
| Free trial | Essential starts with $6 in free credits and no commitment. | Read Source 1 |
| Minimum plan or spend | Essential has no monthly fee (pay as you go, up to 10,000 contacts and 10 agents). Scale needs a committed spend of at least $2,500. | Read Source 1 |
| API and SDKs | REST API with public reference docs; Essential allows 10,800 requests a day, Scale custom limits. | Read Source 1 Source 2 |
| Web app | Web dashboard for calling, texting and email campaigns, plus a mobile app for agents. | Read Source 1 |
| Email to SMS | Not published | Read Source 1 Source 2 |
| Integrations named | 11 integrations named, mostly political and nonprofit CRMs: NGP VAN, NationBuilder, Action Network, PDI, Salesforce, EveryAction, CiviCRM, Blackbaud, Blue State Digital, OSDI and Zapier. | Read Source 1 Source 2 |
| Support channels | Live chat and a ticketing system on Essential; Scale adds priority support, Slack and a dedicated success manager. No phone line is published. | Read Source 1 |
| Support hours | Not published | Read Source 1 Source 2 |
| SOC 2 | CallHub states it is SOC2 compliant. No report type, auditor or date is published. | Read Source 1 |
| ISO 27001 | CallHub states it is ISO 27001 compliant. No certificate or certifying body is published. | Read Source 1 |
| HIPAA | CallHub states it is HIPAA compliant. No BAA is mentioned. | Read Source 1 |
| GDPR | CallHub states it is GDPR compliant and publishes a DPA. | Read Source 1 |
| Opt-out handling (TCPA) | Automated litigator scrub and cellphone scrub are included on Essential. | Read Source 1 |
| 10DLC registration | CallHub submits 10DLC registrations directly to The Campaign Registry, with a compliance review included at no extra cost. | Read Source 1 |
| Founded | Not published | Read Source 1 |
| Head office | Gaglers Inc, 1250 I St NW #330, Washington, DC 20005 (address on the About page). | Read Source 1 |
| Ownership | CallHub is a product of Gaglers Inc. | Read Source 1 |
| Uptime or SLA | Not published | Read Source 1 |
| Two way inbox | Yes: P2P texting handles live replies, and text broadcasts use keyword auto-replies with manual follow-up. | Read Source 1 |
| Mobile app | Yes: iOS and Android apps for agents and volunteers. | Read Source 1 |
| Rcs | CallHub lists RCS messaging ('Verified, rich message delivery beyond SMS'). No RCS price is published. | Read Source 1 Source 2 |
| Church offer | Not published | Read Source 1 |
| Nonprofit offer | Not published | Read Source 1 |
| Real estate offer | Not published | Read Source 1 |
| Healthcare hipaa baa | Not published | Read Source 1 Source 2 |
| Trustpilot | 2.6 out of 5 from 4 reviews | Read Source 1 |
Not published means CallHub's own pages were checked on that day and state no figure. Nothing here is carried over from the earlier version of this review.
When CallHub fits
CallHub fits a US campaign or nonprofit that sends broadcasts from a web dashboard and wants pay as you go pricing with no monthly fee, up to 10,000 contacts and 10 agents on Essential. A rented 10DLC number costs $2 a month as of September 28, 2026. Political senders benefit from direct The Campaign Registry submissions, and CallHub publishes its 10DLC registration fees, including a $95 Campaign Verify token for political senders, which you can read beside the US rules for business texting.
When to look elsewhere
Look elsewhere when you need published reliability figures, because CallHub does not publish an uptime number as of September 28, 2026. A business that wants phone support or stated support hours should pass too, since no phone line or hours are published on that date. Budget buyers who need a dedicated short code face $3,000 per 3 months for a random one, and CallHub does not publish carrier fees. Its Trustpilot rating is 2.6 out of 5 from 4 reviews, read September 28, 2026.
CallHub compared
CallHub joined this site after the best mass texting services in the USA were last ranked, so it is not in that ranking yet.
CallHub questions
How much does CallHub cost for US texting?
CallHub cost for US texting starts at 1.9c per outgoing SMS segment on the pay as you go Essential plan, read September 28, 2026. A rented 10DLC number is $2 a month, and outgoing US MMS is $0.048 per message on the same date.
Does CallHub have a free trial?
CallHub has a free trial of sorts: the Essential plan starts with $6 in free credits and no commitment, read September 28, 2026. There is no monthly fee on Essential, which covers up to 10,000 contacts and 10 agents.
What is CallHub used for?
CallHub is used for mass texting, calling and email campaigns from a web dashboard, with P2P texting for live replies and keyword auto-replies for broadcasts, read September 28, 2026. iOS and Android apps serve agents and volunteers in the field.