Business Text Messaging Service Providers
Business text messaging is a business sending texts to customers and answering their replies, from a web app, a mobile app or an API. Of the 45 SMS providers this site scores, 36 publish a two-way inbox where a team reads and answers replies. Seven API gateways, Bird, Sinch, Vonage, Twilio, Plivo, Telnyx and Bandwidth, take replies by webhook only.
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Two way texting: the business texting services with an inbox
| Provider | What its site publishes | Mobile app and free trial | Named integrations | A month at your volume |
|---|---|---|---|---|
| Kudosity (formerly BurstSMS)Score 8.17 | Publishes a two-way inbox Yes: Kudosity's Two-Way SMS Inbox for replying in real time. Source, read 28 September 2026 | Mobile app: not published. Free trial: 14-day trial with a limited amount of credit (amount not stated). | Salesforce, HubSpot, Zoho | $24 pay as you go, number and carrier fees in |
| ClickSendScore 7.58 | Publishes a two-way inbox Yes: SMS Messenger keeps two-way conversations in one inbox in the dashboard, with open and closed chats. Source, read 28 September 2026 | Mobile app: yes. Free trial: 14 day free trial, no credit card, on a pre-registered US trial number that can only text your own mobile; free test credit described as the first 25 messages free. | Salesforce, HubSpot, ActiveCampaign, GoHighLevel | $36.97 pay as you go, number and carrier fees in |
| InfobipScore 7.25 | Publishes a two-way inbox Yes: Conversations, a contact center inbox with threading, queues and agent assignment, via web, mobile app or API. Source, read 28 September 2026 | Mobile app: yes. Free trial: Free 60 day trial; no credit card required. | Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics 365 | $8.18 in message charges |
| TextmagicScore 6.92 | Publishes a two-way inbox Yes: a shared inbox for SMS, live chat and social channels, and two-way messaging with free replies. Source, read 28 September 2026 | Mobile app: yes. Free trial: New accounts start with a free test balance; no amount or time limit is stated. | HubSpot | $49 in message charges |
| SlickTextScore 6.67 | Publishes a two-way inbox Yes: an Inbox for private one-on-one conversations, shared by the team with notes and assignment. Source, read 28 September 2026 | Mobile app: yes. Free trial: 14 day free trial with every feature, no credit card required. | Salesforce, HubSpot, Keap, ActiveCampaign | $53.20 on the 1,000 credits plan |
| SMSGlobalScore 6.67 | Publishes a two-way inbox Yes: replies are managed in one place in the MXT web interface, email client or mobile app. Source, read 28 September 2026 | Mobile app: yes. Free trial: Free account with free testing credits, no credit card; credit amount and duration not published. | HubSpot, Salesforce | $19 in message charges |
| MessageMediaScore 6.58 | Publishes a two-way inbox Yes: a team inbox in the web platform and the mobile app (now sold as Sinch Engage). Source, read 28 September 2026 | Mobile app: yes. Free trial: 14 day free trial, no credit card; test messages to your own number only (25 credits per the 7 Sep live file). | HubSpot, Salesforce, Microsoft Dynamics, ActiveCampaign, Zoho CRM | Not priced |
| TrueDialogScore 6.58 | Publishes a two-way inbox Yes: customer conversations are managed in real time in the web portal and the mobile app. Source, read 28 September 2026 | Mobile app: yes. Free trial: not published. | Salesforce Sales Cloud, HubSpot, Microsoft Dynamics 365 | $7.90 in message charges |
| NotifyreScore 6.50 | Publishes a two-way inbox Yes: an online SMS inbox to view and respond to messages. Source, read 28 September 2026 | Mobile app: yes. Free trial: No free trial; a demo is offered instead; up to 20 SMS parts can be sent before account verification. | HubSpot, Salesforce | $36.40 pay as you go, number and carrier fees in |
| SimpleTextingScore 6.42 | Publishes a two-way inbox Yes: one shared inbox with assignment and internal comments on conversations. Source, read 28 September 2026 | Mobile app: yes. Free trial: 14 day free trial, no credit card required. | Salesforce, HubSpot, Follow Up Boss, Infusionsoft | $51.50 on the 1,000 texts plan |
| Text RequestScore 6.25 | Publishes a two-way inbox Yes: two-way texting in a Conversations view. Source, read 9 September 2026 | Mobile app: yes. Free trial: 14-day free trial. | HubSpot, Microsoft Dynamics 365, Pipedrive, NGP VAN, SharpSpring | Not priced |
| Text-Em-AllScore 6.17 | Publishes a two-way inbox Yes: two-way texting with a shared inbox the team can use. Source, read 28 September 2026 | Mobile app: yes. Free trial: Free Starter account with 25 free credits. | Bullhorn | $85 in message charges |
| PodiumScore 5.92 | Publishes a two-way inbox Yes: one shared team inbox for texts, chats, calls and social messages. Source, read 28 September 2026 | Mobile app: yes. Free trial: not published. | Salesforce, DealerSocket CRM, ActiveCampaign | Not priced |
| AvochatoScore 5.83 | Publishes a two-way inbox Yes: a shared team inbox with full conversation history. Source, read 9 September 2026 | Mobile app: yes. Free trial: Free trial account, no credit card required. | Salesforce, HubSpot | Not priced |
| ClickatellScore 5.83 | Publishes a two-way inbox Yes: Chat Desk, a web agent desk where agents answer SMS and WhatsApp messages. Source, read 28 September 2026 | Mobile app: no. Free trial: Free self-service Prepaid account and unlimited free sandbox testing; no free credit or trial length published. | Salesforce, Zendesk Sell | $7.51 in message charges |
| SalesmsgScore 5.83entry plan, $25 a month for 500 credits; Salesmsg says credits start at 4 cents on higher plans | Publishes a two-way inbox Yes: every reply goes to a shared team inbox. Source, read 9 September 2026 | Mobile app: yes. Free trial: 14-day free trial. | HubSpot, Salesforce, Pipedrive, Zoho, Close, Insightly, Keap, Attio, ActiveCampaign | $50 in message charges |
| Mobile Text AlertsScore 5.75 | Publishes a two-way inbox Yes: a two-way messaging inbox for one-to-one conversations. Source, read 28 September 2026 | Mobile app: yes. Free trial: 14-day free trial with 50 messages, no credit card needed. | HighLevel, HubSpot, Salesforce | $44 on the 1,000 messages plan |
| TextlineScore 5.75 | Publishes a two-way inbox Yes: a Universal Inbox for conversations across channels, departments and numbers. Source, read 28 September 2026 | Mobile app: yes. Free trial: 14-day free trial. | Salesforce, HubSpot, Pipedrive, Zendesk Sell | Not priced |
| EZ TextingScore 5.67 | Publishes a two-way inbox Yes: inbound texts are read and answered in the EZ Texting inbox. Source, read 28 September 2026 | Mobile app: yes. Free trial: 14 day free trial, no credit card needed. | HubSpot, Salesforce | $50 on the Launch plan, 500 credits |
| TrumpiaScore 5.67 | Publishes a two-way inbox Yes: a consolidated inbox with threaded conversations; replies are stored in the Trumpia inbox. Source, read 28 September 2026 | Mobile app: no. Free trial: 14 day free trial, no credit card required. | Salesforce, HubSpot, Pipedrive, Keap | $49 on the Lite 1,000 plan |
| MessenteScore 5.58 | Publishes a two-way inbox Yes: a shared inbox in the dashboard, or receive through the API. Source, read 28 September 2026 | Mobile app: not published. Free trial: not published. | Salesforce | Not priced |
| HeymarketScore 5.50 | Publishes a two-way inbox Yes: shared inboxes for SMS and email across users and teams. Source, read 28 September 2026 | Mobile app: yes. Free trial: Free trial, no credit card required. | Salesforce, HubSpot, Pipedrive | Not priced |
| CallHubScore 5.42 | Publishes a two-way inbox Yes: P2P texting handles live replies, and text broadcasts use keyword auto-replies with manual follow-up. Source, read 28 September 2026 | Mobile app: yes. Free trial: Essential starts with $6 in free credits and no commitment. | NGP VAN, NationBuilder, Salesforce, EveryAction, CiviCRM, Blackbaud, Action Network, PDI | $19 in message charges |
| TextedlyScore 5.42 | Publishes a two-way inbox Yes: a free omnichannel inbox with team assignment on every account. Source, read 28 September 2026 | Mobile app: yes. Free trial: Free account with 50 messages and one custom keyword, no credit card and no time limit. | Salesforce, HubSpot, Pipedrive | $57 on the Bronze plan, 1,000 credits |
| PostscriptScore 5.08 | Publishes a two-way inbox Yes: a Responses tab to manage and answer subscriber texts, filtered by sentiment or topic. Source, read 28 September 2026 | Mobile app: not published. Free trial: 30-day free trial on every plan, with a $100 credit toward message and carrier fees incurred in the first 30 days. | None named | $52.30 on the Starter |
| EmotiveScore 5.00 | Publishes a two-way inbox Yes: a Conversations tab for customer messages, also answerable in the mobile app. Source, read 9 September 2026 | Mobile app: yes. Free trial: 14 day free trial, which converts to a paid month-to-month plan at the standard price unless cancelled before it ends. | HubSpot, ActiveCampaign | Not priced |
| BirdeyeScore 4.92 | Publishes a two-way inbox Yes: one inbox for text, webchat, social, email and voicemail replies. Source, read 28 September 2026 | Mobile app: yes. Free trial: not published. | Salesforce, HubSpot | Not priced |
| TextUsScore 4.83 | Publishes a two-way inbox Yes: shared inboxes with assignment and internal notes. Source, read 28 September 2026 | Mobile app: yes. Free trial: not published. | Salesforce, HubSpot, Microsoft Dynamics, Bullhorn | $299 on the Pro plan, 5,000 credits |
| WeaveScore 4.83 | Publishes a two-way inbox Yes: staff get message inboxes where they view new messages and track responses. Source, read 28 September 2026 | Mobile app: yes. Free trial: No free trial of the full platform. | None named | Not priced |
| KlaviyoScore 4.58 | Publishes a two-way inbox Yes, reply only: SMS conversations let you answer after a subscriber texts first; replies are managed in the Klaviyo web app. Source, read 28 September 2026 | Mobile app: not published. Free trial: No time limited trial. | None named | Not priced |
| AttentiveScore 4.42 | Publishes a two-way inbox Yes: a Conversations Inbox tab where the brand can reply directly to subscribers. Source, read 28 September 2026 | Mobile app: not published. Free trial: Free trials are offered through the sales form; length, credit and conversion terms are not published. | HubSpot | Not priced |
| TextlaScore 4.33 | Publishes a two-way inbox Yes: replies land in an inbox that can be shared with a team. Source, read 28 September 2026 | Mobile app: no. Free trial: 14-day free trial with 100 free credits; upgrading is required to buy more credits. | HubSpot | $35 on the Starter |
| SendlaneScore 4.00 | Publishes a two-way inbox Yes: an SMS reply center where you answer contacts; threads are kept 30 days. Source, read 28 September 2026 | Mobile app: not published. Free trial: 60 day free trial, limited to 100 contacts and 500 email sends. | Konnektive CRM | Not priced |
| YepTextScore 3.83 | Publishes a two-way inbox Yes: an inbox collects replies. Source, read 9 September 2026 | Mobile app: yes. Free trial: 14 days free with 50 credits (50 outgoing SMS), 1 Yepword and a toll free number assigned instantly. | None named | $59 on the The Standard plan, 1,500 credits |
| CommunityScore 3.75 | Publishes a two-way inbox Yes: replies land in a unified inbox where the team responds. Source, read 9 September 2026 | Mobile app: yes. Free trial: not published. | Salesforce | Not priced |
| SkipioScore 3.17 | Publishes a two-way inbox Yes: conversations in an inbox, with search and filtering in the companion app. Source, read 28 September 2026 | Mobile app: yes. Free trial: No free trial on the sign-up path. | HubSpot, Zoho, Keap | Not priced |
| TelnyxScore 8.08 | Takes replies by API webhook only, no inbox Inbound replies by API webhook only; no inbox. Telnyx posts each incoming message to your webhook URL. Source, read 28 September 2026 | Mobile app: not published. Free trial: not published. | Salesforce, HubSpot | $4 in message charges |
| SinchScore 8.00 | Takes replies by API webhook only, no inbox Inbound replies by API webhook only; no inbox. Inbound texts reach you by callback or are listed through the API. Source, read 28 September 2026 | Mobile app: not published. Free trial: Trial credit on sign-up with no credit card; a default project, API token and a Sinch test number are ready to send against. | HubSpot, Salesforce | $7.80 in message charges |
| TwilioScore 7.42 | Takes replies by API webhook only, no inbox Inbound replies by API webhook only; no inbox. Twilio calls your incoming message webhook URL and your code decides the reply. Source, read 28 September 2026 | Mobile app: not published. Free trial: Free 30 day trial with no credit card; includes 100 free SMS messages (product units, not a dollar balance); trial accounts can text only verified numbers. | Salesforce | $8.30 in message charges |
| BandwidthScore 6.83 | Takes replies by API webhook only, no inbox Inbound replies by API webhook only; no inbox. Incoming messages arrive as callbacks to your application. Source, read 28 September 2026 | Mobile app: not published. Free trial: No self-serve messaging trial. | Salesforce Contact Center | $6 in message charges |
| VonageScore 6.58 | Takes replies by API webhook only, no inbox Inbound replies by API webhook only; no inbox. Messages to your Vonage numbers go to your webhook. Source, read 28 September 2026 | Mobile app: not published. Free trial: Free credit with no credit card; amount and length not published; trial account can only text your own and a few verified numbers and appends a demo notice. | Salesforce, SAP Engagement Cloud | $8.60 in message charges |
| PlivoScore 6.25$1,000 a month minimum (Enterprise plan) | Takes replies by API webhook only, no inbox Inbound replies by API webhook only; no inbox. Plivo sends a request to your configured Message URL. Source, read 9 September 2026 | Mobile app: not published. Free trial: $10 in free credits, no credit card required; the credits cover the first 3 weeks, after which a payment card is needed to continue on the Professional plan, which does not include SMS. | Salesforce, HubSpot, Zoho, EngageBay | $7.70 in message charges |
| Bird (formerly MessageBird)Score 5.67 | Takes replies by API webhook only, no inbox Inbound replies by API webhook only; no inbox. Bird sends incoming texts to your application as an event and you reply from your app or a Bird automation. Source, read 28 September 2026 | Mobile app: not published. Free trial: No free SMS. | None named | $3.50 in message charges |
| OmnisendScore 5.58 | No inbox for replies on the pages read No inbox of its own: replies reach your team only through the Gorgias integration, for US recipients. Source, read 9 September 2026 | Mobile app: not published. Free trial: No SMS trial. | None named | Not priced |
| BulkSMSScore 5.17 | Replies received; no inbox for answering described Replies come into your BulkSMS account; no shared inbox or conversation view is described. Source, read 28 September 2026 | Mobile app: not published. Free trial: 5 free SMS credits for testing, given once per mobile number. | HubSpot, Salesforce, Zoho, Microsoft Dynamics 365, ActiveCampaign | $36.50 in message charges |
Showing the 36 providers whose own site publishes it, highest score first.
The five highest scoring business texting services with an inbox
- Kudosity (formerly BurstSMS), 8.17 out of 10. Highest scored criterion: features (10.0). $24 for 1,000 texts a month, pay as you go, fees in, read 21 September 2026.
- ClickSend, 7.58 out of 10. Highest scored criterion: features (10.0). $36.97 for 1,000 texts a month, pay as you go, fees in, read 21 September 2026.
- Infobip, 7.25 out of 10. Highest scored criterion: compliance (10.0). $8.18 in message charges for 1,000 texts, read 9 September 2026.
- Textmagic, 6.92 out of 10. Highest scored criterion: reputation (10.0). $49 in message charges for 1,000 texts, read 28 September 2026.
- SlickText, 6.67 out of 10. Highest scored criterion: compliance (9.5). $53.20 for 1,000 texts a month, on the 1,000 credits plan, read 21 September 2026.
"Highest scored criterion" is the criterion each provider scores highest on of the six we publish; the order is this page's ranking. How we rate.
What business text messaging is
A business text messaging service lets you send texts to customers and read their replies in one place. Your team writes from a web inbox, a mobile app or an API, and the customer replies. We score 45 SMS providers on six published criteria. Of those, 36 publish an inbox or conversations view where a team reads and answers replies, and 27 publish a mobile app for iOS or Android. The rest of this page filters the 45 by inbox, mobile app, CRM integrations and free trial, and prices each at the volume you send each month.
Two way texting and one-way broadcasts
In two way texting, a customer replies and a person on your team answers, in an inbox built for conversations. A one-way broadcast sends the same text to a whole list, with no inbox for the answers, the sending behind the cheapest mass texting providers. Of the 45 providers this site scores, 7 take replies by API webhook only and publish no inbox: Bird, Sinch, Vonage, Twilio, Plivo, Telnyx and Bandwidth. Clickatell, Infobip and Sinch sell their inboxes as separate products, named Chat Desk, Conversations and Sinch Engage. Omnisend routes replies to a team only through its Gorgias integration. The best SMS API providers comparison covers the webhook side.
How to choose a business texting service
The filter rests on published facts. An inbox: 36 of the 45 publish one where a team reads and answers replies. A mobile app: 27 publish one for iOS or Android. Named CRM integrations: 32 of the 36 with an inbox name them on their own pages, most often Salesforce and HubSpot. Free trials: shown in the table. The table prices every provider at the volume you plan to send. At 1,000 texts a month, the cheapest pay as you go month with number and carrier fees in is $24 at Kudosity (formerly Burst SMS), on its own page in September 2026. The SMS marketing platforms comparison covers campaign sending, and the SMS opt-in builder guide covers opt ins.
Business texting questions
What is the best text messaging service for business?
This site's September 2026 scores put Kudosity highest among providers with an inbox, at 8.17 out of 10. ClickSend follows at 7.58, Infobip at 7.25, Textmagic at 6.92 and SlickText at 6.67. The table filters by inbox, app and CRM.
Which business texting services have a mobile app?
Of the 45 SMS providers this site scores, 27 publish a mobile app for iOS or Android, on their own pages, read in September 2026. The table shows the app column for every provider.
Can a business answer customer texts from an SMS API?
Seven of the 45 providers this site scores take replies by API webhook only and publish no inbox: Bird, Sinch, Vonage, Twilio, Plivo, Telnyx and Bandwidth. The 36 with an inbox or conversations view let your team answer replies in the app.
How much does a business texting service cost?
At 1,000 texts a month, the cheapest pay as you go month among inbox providers, with number and carrier fees included, is $24 at Kudosity and $36.97 at ClickSend; message charges alone start at $7.50 at Clickatell. Prices are from provider pages, September 2026.