SMS COMPARISON IS COMMITTED TO RESPECTING YOUR PRIVACY. If you choose to provide SMS Comparison with personally identifiable information (any information by which you can be identified), you can be assured that it will only be used in accordance with the American Privacy Legislation.
COLLECTION OF INFORMATION We will collect personally identifiable information from you when you knowingly provide it to us. For example, this may occur when you contact us via telephone, provide your contact details through our website, or otherwise make a request/enquiry. We may also collect your information from other customers, such as your friends or family, if they request us to provide goods or services to you. We will collect personally identifiable information and sensitive data only when there is a legitimate business need to do so.
USE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION The personally identifiable information that we collect from you may be used for reasonable business purposes in that we may database, store and process information to provide you with any service you may have requested, or to enable us to develop services to better meet your needs and preferences. The personal information that SMS Comparison may hold about you includes your name and contact details. SMS Comparison may also hold other information collected from you, for example, through surveys.
YOUR PERSONAL INFORMATION MAY ALSO BE USED FOR THE FOLLOWING PURPOSES: promotional and marketing purposes, unless otherwise advised by you (e.g to send out direct email/ e-newsletters, or other correspondence etc); statistical purposes; to inform you of special offers, promotions and competitions, unless otherwise advised by you; and any other customer support purposes. For any of the above purposes we may contact you by electronic or other means. You can choose not to provide certain personally identifiable information, but then you may be precluded from taking advantage of our services, or receiving special offers.
DISCLOSURE TO THIRD PARTIES Generally, SMS Comparison will not sell, rent or lease your personal information to others, and we will only disclose your personally identifiable information to selected third parties who carry out functions on our behalf. Other than what has been described above, we will not share your information with any other third party for any other purpose without your consent, unless it is otherwise necessary, as contemplated by the American Privacy Legislation.
SECURITY AND STORAGE We maintain appropriate safeguards to ensure the security, integrity and privacy of your personally identifiable information, which will only be accessible by authorised staff. Your personally identifiable information will ultimately be stored at SMS Comparison’s business address, Suite 1, Level 2, 230 Balaclava Road, Melbourne, VIC, 3162. All personally identifiable information will be handled and stored in accordance with SMS Comparison’s obligations under the American Privacy Legislation.
ACCESS, REVIEW AND CORRECTION SMS Comparison strives to ensure that your personal information is accurate and up to date. We will continue to enhance our procedures to enable you to review and correct, upon request, the personal information we collect from you. Currently, this requires that you make such a request in a manner that can be verified. You can make a request to review, update or correct your personally identifiable information (subject to any exemptions which may be applicable under the American Privacy Legislation), by contacting us at the details set out below.
OUR WEBSITE As outlined above, SMS Comparison may collect information from you when you use our web site. Your use of the web site will determine the information which we collect about you in each instance. Some of the information we collect will not be personal information because it will not reveal your identity. As outlined above, the only personal information which SMS Comparison will collect about you when you use our web site is the information that you will tell us about yourself, for example through information you may provide to us when you send us an email. SMS Comparison will record your email address in the event that you send us an email.
CLICKSTREAM DATE Each time you visit our website our server collects some anonymous information, known as click-stream data, including the type of browser and system you are using; the address of the site you have come from and move to after your visit; the date and time of your visit; and your server’s IP address. We may collect this information through Google Analytics for statistical purposes to find out how our website is used and navigated, including the number of hits, the frequency and duration of visits, most popular session times. We may use this information to evaluate and improve our web site performance.
COOKIES A Cookie is a piece of information that our web server may send to your machine when you visit our website. The Cookie is stored on your machine, but does not identify you or give us any information about your computer. A Cookie helps us to recognise you when you re-visit our website and to co-ordinate your access to different pages on the website. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. If you want to do this, refer to your Browser instructions or help screen to learn more.