SimpleTexting review
SimpleTexting charges $29 per month for its 500-credit plan plus $10 per month for your local number, totaling $39 before carrier fees as of October 23, 2026 (pricing). A $4 one-time carrier registration applies. Extra credits cost 5.5c each at this tier. Three seats are included, with additional teammates at $20 per month. The $29 base excludes the number, so treat $39 as the realistic local-number entry price.
Alain Grossbard OAM, with Justin Grossbard Updated How we rate Reader supported, we may earn a commission Reader supported. We may earn a commission when you sign up through a link on this page, and it never changes a score. How we make money.
SimpleTexting cost at your volume
$51.50 a month on 1,000 texts plan
- 1,000 texts plan$49
- Carrier fees, published average$2.50
The cheapest published way to send that many SMS in a month on SimpleTexting: the smallest plan whose credits cover it, or a smaller plan plus its overage rate, plus any fixed monthly fee, from the plans read 9 September 2026. The same function prices SimpleTexting on the SMS marketing page.
SimpleTexting scores
| Value for money | 2.5 | |
|---|---|---|
| Features | 8 | |
| Reliability | 2.5 | |
| Reputation | 9.5 | |
| Compliance | 7 | |
| Customer service | 9 |
Six criteria, equally weighted, each scored out of 10 from SimpleTexting's own published pages (how we rate).
SimpleTexting US rates
| Plan | Price | How it compares |
|---|---|---|
| 500 texts: $29 a month, 500 credits | 5.80c per included credit | Monthly fee below 4 of 9 other SMS marketing platforms' entry plans |
| 1,000 texts: $49 a month, 1,000 credits | 4.90c per included credit | Monthly fee below 3 of 9 other SMS marketing platforms' entry plans |
| 2,000 texts: $79 a month, 2,000 credits | 3.95c per included credit | Monthly fee below 2 of 9 other SMS marketing platforms' entry plans |
| 3,000 texts: $109 a month, 3,000 credits | 3.63c per included credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| 7,500 texts: $229 a month, 7,500 credits | 3.05c per included credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| 15,000 texts: $399 a month, 15,000 credits | 2.66c per included credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| 25,000 texts: $549 a month, 25,000 credits | 2.20c per included credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| 50,000 texts: $899 a month, 50,000 credits | 1.80c per included credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| Long code rental | $10 a month per local (10DLC) number, plus a $4 one time carrier registration. Same day activation. | Published number rental terms |
| Toll free number rental | No monthly fee. Pass-through carrier fees still apply to messages. | Published number rental terms |
Read from SimpleTexting's own US pricing page on 9 September 2026. By monthly volume. Each row is read against the lowest published US rate of every other provider we price. Source.
SimpleTexting fees, trial and support
| What | SimpleTexting | Source |
|---|---|---|
| 10DLC registration fees | $4 one time registration and $10 a month, plus carrier fees at no markup. An optional throughput vetting costs $40, and can be repeated 45 days later for a further $40. | Read Source 1 Source 2 |
| Toll-free verification | Free of charge. SimpleTexting files the registration from an online form; it typically takes three to five business days. | Read Source 1 Source 2 |
| Carrier fees | Passed through at no markup. The pricing page cites an average of about $0.0025 per message; the toll-free fee schedule lists $0.0015 to $0.0060 per SMS and $0.0020 to $0.0100 per MMS by carrier. Billed on the plan cycle date or when fees pass $500, whichever is earlier. | Read Source 1 Source 2 |
| MMS rate | An outbound MMS uses 3 credits and an extended SMS up to 306 characters uses 2. Incoming MMS uses 1 credit. | Read Source 1 |
| Free trial | 14 day free trial, no credit card required. | Read Source 1 |
| Minimum plan or spend | $29 a month for 500 credits. With a local number the pricing page estimates $39 a month, plus the $4 one time registration. Three user seats are included; extra seats are $20 a month. | Read Source 1 |
| Credit expiry | Unused monthly credits roll over to the end of the following month, then expire. Rolled credits are lost on a downgrade. Annual plans grant the year's credits up front. | Read Source 1 |
| API and SDKs | true. REST API with a public OpenAPI reference covering messages, campaigns, contacts, lists and webhooks. Access needs a paid account and approval. No SMPP and no published throughput or rate limit. | Read Source 1 Source 2 |
| Web app | true. Web dashboard with two-way messaging, scheduled and recurring texts, drip campaigns, saved reply templates, and reporting and analytics. | Read Source 1 Source 2 Source 3 |
| Email to SMS | Not published | Read Source 1 Source 2 Source 3 Source 4 |
| Integrations named | Connects to 1,000+ apps. Named: Follow Up Boss, Salesforce, Zapier, Mailchimp, HubSpot, Slack, Shopify, SimpleTix, Instagram, Infusionsoft, Podio, WordPress. Custom integrations are built free on plans of $229 a month and up. | Read Source 1 Source 2 |
| Support channels | Phone, text, live chat and email, seven days a week, on every plan including the free trial. Knowledge base and API reference online. | Read Source 1 |
| Support hours | Monday to Friday 9 a.m. to 9 p.m. ET, Saturday and Sunday 10 a.m. to 5 p.m. ET, per the site footer. The contact page states different weekday hours, 8 a.m. to midnight ET. | Read Source 1 Source 2 |
| SOC 2 | Not published | Read Source 1 Source 2 Source 3 Source 4 |
| ISO 27001 | Not published | Read Source 1 Source 2 Source 3 Source 4 |
| HIPAA | SimpleTexting states SMS is not strictly HIPAA compliant and tells healthcare customers to send only non-PHI content. No BAA offer is published. | Read Source 1 |
| GDPR | SimpleTexting's data processing addendum sets out GDPR and CCPA processor roles and sub-processors. It names no certification. | Read Source 1 |
| Opt-out handling (TCPA) | Automatic STOP and HELP handling and automatic compliance messages at no cost, plus opt-in web forms and text-to-join keywords. SimpleTexting says it is the only online texting service that does this. | Read Source 1 |
| 10DLC registration | Supports 10DLC. SimpleTexting helps submit brand and use case details for a trust score, which carriers use to set throughput. | Read Source 1 |
| Founded | 2010, in Brooklyn, New York | Read Source 1 |
| Head office | One North Wacker, Suite 2500, Chicago, IL 60606, USA | Read Source 1 |
| Ownership | Part of Sinch since 2021. | Read Source 1 |
| US contracting entity | SimpleTexting, LLC. The terms are governed by Illinois law, with courts in Cook County, Illinois. | Read Source 1 |
| Coverage | US, Canada, Puerto Rico and some Caribbean only. Visitors outside North America are sent to sister product Sinch Engage. | Read Source 1 Source 2 |
| Uptime or SLA | SimpleTexting advertises 99.95% uptime with second site replication. Its Terms instead guarantee no more than one day of downtime a month, with a one day pro rata credit, capped at seven a month and claimed by email within seven days. The Terms disclaim uninterrupted service. Public status page at status.simpletexting.com. | Read Source 1 Source 2 Source 3 |
Not published means SimpleTexting's own pages were checked on that day and state no figure. Nothing here is carried over from the earlier version of this review.
SimpleTexting for customer service texting
SimpleTexting documents a Zapier workflow for SMS ticketing rather than a native embedded app. Its blog states that if you have an existing ticketing system like Zendesk or LiveAgent and want to layer in SMS, it recommends the Zapier integration. The documented workflow triggers ticket creation in Zendesk when someone sends a support query by text, and a text message can go out when a new action on a ticket occurs (source, read October 23, 2026). A Zapier account is required.
Showing 1 documented routes.
| Provider and help desk | Where you reply | Ticket behavior | Requirements and limits |
|---|---|---|---|
| SimpleTextingZendesk | Configured Zapier workflowZapier automation | Inbound text triggers a ticket; ticket events can trigger a text | Zapier account required; provider blog describes the workflowProvider documentation read |
No documented routes match these filters. Try another help desk or reply method.
Compare SimpleTexting with other customer service texting providers
When SimpleTexting fits
Choose SimpleTexting when you run marketing campaigns to a subscriber list at low or moderate volume, because its $29 a month entry plan, read September 9, 2026, covers 500 credits and includes three user seats. It fits you when you want a web dashboard with keywords, opt-in forms, drip campaigns and integrations to 1,000+ apps, or a local 10DLC number at $10 a month with same day activation. Churches get 15% off monthly plans, read September 28, 2026, under the SimpleTexting offer for church texting services.
When SimpleTexting does not fit
The published $899 a month for 50,000 credits, before carrier fees, is the largest tier SimpleTexting publishes, as of September 9, 2026. Captured pricing shows volumes above 50,000 credits are priced by sales quote. Compare the published figure with your actual credit use before deciding against SimpleTexting for high volume. On SMPP and throughput, our recorded evidence covers the REST API documentation, which does not establish an SMPP service or a published throughput commitment. A required connection or rate needs confirmation with the provider before you commit. It does not publish SOC 2 or ISO 27001 status as of September 9, 2026. It says SMS is not strictly HIPAA compliant and tells healthcare customers to send only non-PHI content, with no BAA offer published.
SimpleTexting compared
SimpleTexting is ranked against the rest of its category: where SimpleTexting ranks among the best SMS marketing platforms in the USA.
SimpleTexting plans and credits
SimpleTexting prices its monthly 500-credit plan at $29 plus $10 per month for a local number, or $39 total before carrier fees as of October 23, 2026 (pricing). A $4 one-time carrier registration fee applies. Extra credits cost 5.5c each at this tier. Three seats are included, with additional teammates at $20 per month and additional numbers at $10 per month.
The annual picker shows $33.20 per month equivalent, billed $398.40 per year for the local 500 setting, with 6,000 credits per year available upfront as of October 23, 2026 (pricing). Annual credits do not function as a monthly bucket, and unused annual credits expire at the end of the subscription year, not the calendar year.
Inbound SMS is free. Inbound MMS costs 1 credit. Outbound SMS up to 160 characters costs 1 credit, extended messages up to 306 characters cost 2 credits, and outbound MMS costs 3 credits. Non-GSM text, including emoji, can segment a message earlier than 160 characters (pricing). An illustrative month with 600 one-credit outbound texts plus 100 incoming SMS consumes 600 credits, while 100 outbound MMS would consume 300 credits. Carrier fees apply on top and are not included in these credit figures.
On monthly plans, unused credits roll over until the end of the following month (rollover). Current plan credits are used before rollover credits. A downgrade forfeits rollover credits.
Recurring campaigns and calendar reminders
SimpleTexting supports recurring campaigns that repeat daily, weekly, or monthly, with an end date or set to never end (recurring campaigns). You select the recurrence interval when scheduling and can stop the campaign at any time. This suits your business if you send regular reminders like weekly appointment notices or monthly billing prompts.
Calendar-triggered reminders require checking your integration or booking system separately. A recurring campaign alone does not prove that SimpleTexting syncs with your calendar or automatically reschedules when appointments change. Verify that your scheduling tool connects to SimpleTexting through an integration or API before relying on recurring campaigns as your reminder mechanism for individual booked appointments.
For character limits on long messages, see our SMS character limit guide. For appointment reminder workflows, our text message reminders page compares dedicated reminder and booking apps that may fit your needs better than a general bulk SMS platform.
SimpleTexting questions
Is there a SimpleTexting free trial?
The free trial lasts 14 days and requires no credit card, per the provider's pages read September 9, 2026. Phone, text, live chat and email support are available during the trial, seven days a week.
What is SimpleTexting?
SimpleTexting is an SMS marketing platform founded in 2010 in Brooklyn, New York, and part of Sinch since 2021. It offers a web dashboard with campaigns, keywords, subscribers and opt-in tools, plus a REST API, per its pages read September 9, 2026.
How much does SimpleTexting cost per month?
A 500-credit monthly plan costs $29 plus $10 for a local number, or $39 before carrier fees, with a $4 one-time registration as of October 23, 2026 (pricing). Extra credits cost 5.5c each at this tier.