Textedly review
Textedly is a subscription SMS service with monthly message credits. Its pricing page listed Basic at $29 for 500 credits on October 23, 2026, and higher plans sit above it. An $8 monthly telecom surcharge applies on top, per the Textedly telecom article, so Basic runs $37 per month before extras or tax. Annual billing adds 20 percent more messages each month rather than one pooled annual credit, so annual Basic carries 600 credits monthly.
Alain Grossbard OAM, with Justin Grossbard Updated How we rate Reader supported, we may earn a commission Reader supported. We may earn a commission when you sign up through a link on this page, and it never changes a score. How we make money.
Textedly cost at your volume
$57 a month on Bronze plan, 1,000 credits
- Bronze plan, 1,000 credits$49
- Monthly telecom fee$8
The cheapest published way to send that many SMS in a month on Textedly: the smallest plan whose credits cover it, or a smaller plan plus its overage rate, plus any fixed monthly fee, from the plans read 9 September 2026. The same function prices Textedly on the SMS marketing page.
Textedly scores
| Value for money | 4 | |
|---|---|---|
| Features | 7 | |
| Reliability | 2 | |
| Reputation | 5.5 | |
| Compliance | 7 | |
| Customer service | 7 |
Six criteria, equally weighted, each scored out of 10 from Textedly's own published pages (how we rate).
Textedly US rates
| Plan | Price | How it compares |
|---|---|---|
| Basic: $29 a month, 500 credits | 5.80c per included credit | Monthly fee below 4 of 9 other SMS marketing platforms' entry plans |
| Bronze: $49 a month, 1,000 credits | 4.90c per included credit | Monthly fee below 3 of 9 other SMS marketing platforms' entry plans |
| Plus: $79 a month, 2,000 credits | 3.95c per included credit | Monthly fee below 2 of 9 other SMS marketing platforms' entry plans |
| Enterprise: $125 a month, 3,500 credits | 3.57c per included credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| Elite: $169 a month, 5,000 credits | 3.38c per included credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| Business: $299 a month, 10,000 credits | 2.99c per included credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| Silver: $420 a month, 15,000 credits | 2.80c per included credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| Premium: $599 a month, 25,000 credits | 2.40c per included credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| Pro: $720 a month, 35,000 credits | 2.06c per included credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| Gold: $1,020 a month, 50,000 credits | 2.04c per included credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| Platinum: $1,920 a month, 100,000 credits | 1.92c per included credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| Diamond: $2,760 a month, 150,000 credits | 1.84c per included credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| Champion: $3,599 a month, 200,000 credits | 1.80c per included credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| Legend: $5,520 a month, 300,000 credits | 1.84c per included credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| Long code rental | One 10DLC number included free with every account; Textedly pays the registration of the first 10DLC number | Published number rental terms |
| Toll free number rental | One toll-free number included free with every account, with no registration fee | Published number rental terms |
Read from Textedly's own pricing page on 9 September 2026. Monthly plans with credits; one credit is one SMS segment where the provider says so. Source.
Textedly fees, trial and support
| What | Textedly | Source |
|---|---|---|
| 10DLC registration fees | First 10DLC registration free (Textedly pays it). From the second number: Sole Proprietor $4.50 one-time brand registration, $15 one-time carrier vetting, $2 a month campaign fee; Low Volume Standard $4.50, $15 and $1.50 a month; Standard $44, $15 and $10 a month. | Read Source 1 |
| Toll-free verification | No fee. Verification is filed inside the Textedly account and Textedly works with the carriers to approve the number. | Read Source 1 |
| Carrier fees | A flat $8 a month telecom surcharge on every plan, charged on top of the plan price. Extra 10DLC numbers pay the carrier registration and campaign fees. | Read Source 1 |
| Free trial | Free account with 50 messages and one custom keyword, no credit card and no time limit | Read Source 1 |
| Minimum plan or spend | Basic plan at $29 a month for 500 messages, plus the $8 a month telecom surcharge. No setup fee for toll-free or the first 10DLC number, no long-term contract. Extra teammates cost $10 a month each. | Read Source 1 |
| API and SDKs | Textedly documents a v1 API that sends SMS and MMS and lists inbound messages, with a default limit of 10 requests per second per key and batch endpoints accepting up to 1,000 messages. The technical reference restricts key generation and API use to paid plans, while the API marketing page says a free account generates a key instantly, so confirm the applicable plan on your account. These are documented request and batch limits, not measured delivery throughput, and no API call or installation was tested. Sources read October 23, 2026. | Read Source 1 Source 2 |
| Web app | true. Web dashboard that sends to a list, with scheduling and CSV contact upload | Read Source 1 |
| Integrations named | Slack, Salesforce, HubSpot, Zapier, Intercom, Pipedrive, Shopify, Mailchimp, Facebook Lead Ads, Google Sheets, Stripe, QuickBooks | Read Source 1 |
| Support channels | Email, live web chat, phone and text. Support (855) 619-5441, sales (866) 611-3050. The contact page says ticketed support is for paid plans. | Read Source 1 |
| Support hours | Email and chat Monday to Friday 8 AM to 11 PM CST, Saturday and Sunday 9 AM to 5 PM CST; phone Monday to Friday 8 AM to 5 PM CST | Read Source 1 |
| SOC 2 | Not published | Read Source 1 Source 2 Source 3 Source 4 Source 5 Source 6 Source 7 |
| ISO 27001 | Not published | Read Source 1 Source 2 Source 3 Source 4 Source 5 Source 6 Source 7 |
| HIPAA | Not published | Read Source 1 Source 2 Source 3 Source 4 |
| GDPR | Not published | Read Source 1 |
| Opt-out handling (TCPA) | Built-in TCPA compliance tools: opt-in management, double opt-in, automatic unsubscribe detection and CTIA-compliant sign-up web forms | Read Source 1 |
| 10DLC registration | Textedly says it is an official Campaign Service Provider of The Campaign Registry and handles 10DLC registration for customers. Approval takes 24 to 48 hours. | Read Source 1 |
| Founded | Not published | Read Source 1 Source 2 Source 3 Source 4 Source 5 Source 6 |
| Head office | Los Angeles, California | Read Source 1 |
| Ownership | Operated by The Texting Company, LLC, doing business as Textedly, part of Inunity, LLC alongside Texting Base, Textline and Mozeo. No rename: the site still trades as Textedly. | Read Source 1 |
| Uptime or SLA | The Textedly API marketing page claims 99.9 percent reliability, read October 23, 2026. That page supplies no contractual SLA terms and no supporting measurement for the claim, so it is a vendor statement rather than an independently verified uptime figure. | Read Source 1 |
Not published means Textedly's own pages were checked on that day and state no figure. Nothing here is carried over from the earlier version of this review.
Who should pick Textedly
Pick Textedly when you want keyword campaigns on a flat monthly plan. The pricing page states that every plan carries all features. The July 2025 pricing update lists extra keywords at $10, though the older cost help article still says $5 per month per keyword, and that conflict was unresolved on our read date. Annual billing suits steady senders, since annual Basic runs $348 upfront with 600 credits per month, per the July 2025 update. Our SMS keywords guide explains how keyword billing works.
Who should skip Textedly
Textedly does not suit a buyer who needs plan flexibility without forfeiting paid credits. The cost help article at how much Textedly costs, read October 23, 2026, states that changing plans starts the new plan immediately and that unused monthly credits from the previous plan are lost. The same article describes annual downgrades as possible within 30 days before renewal and cancellation within 14 days before renewal. Those windows are short and the article owns them, so confirm the terms that apply to your own account before an annual commitment, and treat this as a summary of the article rather than legal advice.
The same conflict appears on feature eligibility. The help article restricts stored payment features and text review requests to the Plus plan or higher, while the pricing page claims all features on every plan, both read October 23, 2026. The two official statements have not been reconciled, so confirm the plan that carries each feature you need before you sign up.
Textedly compared
Textedly is ranked against the rest of its category: where Textedly ranks among the best SMS marketing platforms in the USA.
How Textedly billing works
One SMS credit covers up to 160 standard characters, two credits up to 306 and three up to 459, per the credits and character limitations article. MMS messages up to 1,600 characters cost 4 credits each and are charged per recipient, so 100 individual recipients on one MMS campaign consume 400 credits, not 100. Inbound messages are free per the pricing page. Extra credit pricing conflicts across sources, with the July 2025 update saying $30 for 500 extra credits and the older help article saying $25, so confirm at checkout rather than trusting the lower figure. For broader market context, see our cheap mass texting providers page.
Textedly API access and integrations
Textedly publishes a v1 technical reference at the API technical docs, read October 23, 2026. The documented API supports sending SMS and MMS, listing inbound messages, message validation and inbound message webhooks. The default limit is 10 requests per second per key, and batch endpoints accept up to 1,000 messages per call. These figures are request and batch limits from the documentation, not measured delivery throughput, and no API call or installation was tested.
The technical reference restricts key generation and API use to paid plans, while free accounts can explore the documentation. The marketing page at the API overview instead says a free account generates a unique API key instantly, read the same date. The two official statements conflict, so confirm the eligible plan on your own account before you build against the API. Do not treat either statement as ruling the other out.
The API marketing page claims 99.9 percent reliability. That page supplies no contractual SLA terms and no measured uptime result behind the claim, so treat it as a vendor statement rather than a tested figure. A separate Zapier connection is documented at the Zapier help article, which describes App Tools activation with an API token and an example that posts new subscribers to Slack. The Zapier token is an API token for that integration and does not by itself establish direct API access on a free plan. You can compare capability and pricing across providers on our mass texting providers page.
Textedly questions
What does Textedly Basic cost per month?
Basic costs $29 for 500 monthly credits, plus an $8 monthly telecom surcharge, so $37 per month before extras and tax, per Textedly pricing and the telecom surcharge article, read October 23, 2026.
How many credits does an MMS use?
An MMS costs 4 credits per recipient and carries up to 1,600 characters, so 100 recipients use 400 credits, per the credits and character limits article, read October 23, 2026.
Can a free Textedly account use the API?
The statements conflict. The technical docs restrict keys and API use to paid plans, while the API overview says a free account generates a key. Confirm your plan before building.