Weave review
Weave is a business texting and phone platform for healthcare practices, built around two-way conversations from your office number. The base bundle costs from $199 a month (read September 9, 2026) and includes unlimited one-to-one business texting. There is no free trial of the full platform; trials cover only newly released products, for existing customers. We score Weave 4.83 out of 10.
Alain Grossbard OAM, with Justin Grossbard Updated How we rate Reader supported, we may earn a commission Reader supported. We may earn a commission when you sign up through a link on this page, and it never changes a score. How we make money.
Weave cost at your volume
No calculator here: Weave publishes plan prices but no price per message, so no monthly figure at a volume can be computed. The plans are in the table below.
Weave scores
| Value for money | 1 | |
|---|---|---|
| Features | 7 | |
| Reliability | 2 | |
| Reputation | 8.5 | |
| Compliance | 4.5 | |
| Customer service | 6 |
Six criteria, equally weighted, each scored out of 10 from Weave's own published pages (how we rate).
Weave US rates
| As published | Price | How it compares |
|---|---|---|
| Plans | No per-message price. Monthly subscription from $199 for the base bundle, which includes unlimited one-to-one business texting. Bulk texting allotments by plan: Essential 500, Pro 1,500, Elite 3,000, Ultimate 15,000 messages a month, with a 10,000 a day send cap; named plan prices are not published. | No price per message is published, so there is nothing to rank |
Weave publishes no US per message rate a buyer can read before talking to sales. Source.
Weave fees, trial and support
| What | Weave | Source |
|---|---|---|
| 10DLC registration fees | No separate 10DLC registration fee is listed. Weave recovers 10DLC and other regulatory costs through a monthly Regulatory Cost Recovery Fee whose amount is not stated. | Read Source 1 |
| Toll-free verification | Not published | Read Source 1 Source 2 Source 3 Source 4 |
| Carrier fees | Not published | Read Source 1 |
| MMS rate | Not published | Read Source 1 |
| Free trial | No free trial of the full platform. Free trials are offered only on newly released products, to existing customers. | Read Source 1 |
| Minimum plan or spend | Base bundle from $199 a month; pre-built add-on bundles from $149; fuller pricing by consultation. The plans FAQ says no long-term contract is required, but the Terms of Service make a customer on a set term pay the rest of that term on cancellation, with no refunds. | Read Source 1 Source 2 |
| API and SDKs | Not published | Read Source 1 Source 2 Source 3 Source 4 |
| Web app | Yes. Cloud platform used from desktop, mobile app and office phones, with two-way texting from an office number, scheduled appointment reminders, editable templates and Weave Analytics reports. It replaces the practice phone system and cannot plug into a legacy PBX. | Read Source 1 Source 2 Source 3 Source 4 |
| Email to SMS | Not published | Read Source 1 Source 2 Source 3 Source 4 |
| Integrations named | 49 practice management, EHR and payments integrations listed, including Dentrix, Eaglesoft, OpenDental, AthenaHealth, eClinicalWorks, ModernizingMedicine, DaySmart Vet, EzyVet, Mindbody and CareCredit | Read Source 1 |
| Support channels | US phone support on 888-579-5668 (option 1), live chat and a help center with a separate training site; sales on 833-572-2139. Support is included with every plan. The Terms of Service commit to web, email, chat and telephone support. | Read Source 1 Source 2 Source 3 Source 4 |
| Support hours | Not published | Read Source 1 Source 2 Source 3 Source 4 Source 5 |
| SOC 2 | Not published | Read Source 1 Source 2 |
| ISO 27001 | Not published | Read Source 1 |
| HIPAA | Weave is a HIPAA Business Associate and publishes a standing Business Associate Addendum (last updated April 10, 2026); a signed BAA is required before storing PHI. Weave claims no HIPAA certification and notes HHS does not recognize private ones. | Read Source 1 Source 2 |
| Opt-out handling (TCPA) | Automated texts carry opt-out instructions and a STOP reply unsubscribes the recipient; default templates name the sender and can be edited | Read Source 1 |
| 10DLC registration | Customers complete 10DLC registration inside the Weave interface; Weave handles the process with The Campaign Registry | Read Source 1 |
| Founded | 2008 | Read Source 1 |
| Head office | Lehi, Utah, United States (1331 W Powell Way, Lehi, Utah 84043) | Read Source 1 |
| Ownership | Listed on the NYSE (WEAV). On August 18, 2026 Weave announced an agreement to be acquired by Francisco Partners and become a private company, expected to close in Q4 2026. It serves small and medium-sized healthcare businesses, about 40,000 customer locations. | Read Source 1 Source 2 |
| US contracting entity | Weave Communications, Inc., under Utah law | Read Source 1 |
| Uptime or SLA | Not published | Read Source 1 Source 2 |
Not published means Weave's own pages were checked on that day and state no figure. Nothing here is carried over from the earlier version of this review.
When Weave fits
Weave fits a small or medium healthcare practice that wants a full phone replacement rather than a messaging add-on, since the platform replaces the practice phone system and does not plug into a legacy PBX. You get unlimited one-to-one texting in the $199 base bundle, 49 practice management, EHR and payments integrations including Dentrix and Eaglesoft (read September 22, 2026), a standing BAA for PHI, and US phone, chat and email support included with every plan (read September 9, 2026). Weave publishes its Business Associate Addendum, which supplements the Terms of Service, read September 28, 2026; our guide covers which providers sign a BAA.
When to look elsewhere
Look elsewhere when you need published per-message pricing, because Weave publishes none, and named plan prices, including Elite, are not published either (read September 9, 2026). Bulk sending is capped at 10,000 messages a day, and the Ultimate plan tops out at 15,000 a month. A customer on a set term pays the rest of that term on cancellation, with no refunds. Weave also does not publish uptime, SOC 2 or ISO 27001 figures (read September 9, 2026).
Weave compared
Weave is ranked against the rest of its category: where Weave ranks among the business text messaging service providers.
Weave questions
How much is Weave per month?
Weave is priced per month from $199 for the base bundle, with pre-built add-on bundles from $149 (read September 9, 2026). Named plan prices, including Elite, are not published. Fuller pricing comes by consultation.
Does Weave offer a free trial?
Weave offers no free trial of the full platform. Free trials apply only to newly released products, and only to existing customers (read September 9, 2026).
What is Weave text messaging?
Weave text messaging is two-way business texting from your office number, part of the cloud platform used on desktop, a mobile app and office phones (read September 9, 2026). It includes scheduled appointment reminders, editable templates and bulk texting allotments by plan.