EZ Texting review
EZ Texting is an SMS marketing platform for US businesses that run campaigns to subscriber lists. Its Trustpilot profile shows 3.3 out of 5 from 258 reviews, read 23 October 2026. The Launch plan costs $25 with 500 credits included, and at 1,000 texts a month the calculator puts your cost at $50, plans read 9 September 2026. A 14 day free trial needs no credit card. EZ Texting scores 5.67 out of 10 and ranks 26 of 45 on our six criteria.
Alain Grossbard OAM, with Justin Grossbard Updated How we rate Reader supported, we may earn a commission Reader supported. We may earn a commission when you sign up through a link on this page, and it never changes a score. How we make money.
EZ Texting's public reviews
EZ Texting's Trustpilot profile is claimed, since July 2017, and shows 3.3 out of 5 from 258 reviews, read 23 October 2026 (Trustpilot). The reviews are voluntary customer reports rather than measurements of carrier delivery or uptime, and they cover the platform as a whole. Do not treat them as a technical delivery benchmark. Our editorial score is set independently, and we read the profile on October 23, 2026.
Plan cost at your text volume
$50 a month on Launch plan, 500 credits
- Launch plan, 500 credits$25
- 500 extra credits$20
- Monthly telecom fee$5
At the default 1,000 texts a month the cheapest EZ Texting route is Launch plan, 500 credits, $50 with the extra credits included, from plans read 9 September 2026. Credits are the unit: 1 SMS is 1 credit and 1 MMS is 3, and inbound messages are not charged.
EZ Texting scores on six criteria
| Value for money | 3 | |
|---|---|---|
| Features | 8 | |
| Reliability | 2 | |
| Reputation | 8 | |
| Compliance | 7 | |
| Customer service | 6 |
Reputation at 8 out of 10 is EZ Texting's strongest criterion, and reliability at 2 is its weakest, because no uptime figure is published. Read how we rate for the method behind 5.67.
Launch to Enterprise plan pricing
| Plan | Price | How it compares |
|---|---|---|
| Launch: $25 a month, 500 credits | 5.00c per included credit, 4.00c per extra credit | Monthly fee below 7 of 9 other SMS marketing platforms' entry plans |
| Boost: $75 a month, 500 credits | 15.00c per included credit, 3.50c per extra credit | Monthly fee below 2 of 9 other SMS marketing platforms' entry plans |
| Scale: $125 a month, 500 credits | 25.00c per included credit, 3.00c per extra credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
| Enterprise: $3,000 a month, 200,000 credits | 1.50c per included credit, 1.00c per extra credit | Monthly fee below 0 of 9 other SMS marketing platforms' entry plans |
Plans were read 9 September 2026, keyed to monthly plan credits rather than per message rates. Extra credits cost less as plans rise, and annual billing cuts the Launch fee below the monthly price, with one user seat per plan and extra seats at $10 a month each. Source.
Credits, fees and compliance facts
| What | EZ Texting | Source |
|---|---|---|
| 10DLC registration fees | Standard A2P 10DLC registration is included in every plan at no extra cost. High volume vetted registration is a one time $90 setup fee on Boost and waived on Scale. No monthly campaign fee is billed separately; Launch pays a $5 a month Telecom Fee instead. | Read Source 1 Source 2 |
| Toll-free verification | Done inside the account by following the verification prompts; approval takes 1 to 5 business days. No separate verification fee is stated. | Read Source 1 |
| Carrier fees | Launch pays a $5 a month Telecom Fee that covers mandatory carrier fees; it is waived on Boost, Scale and Enterprise. Other carrier fees are included for 10 digit numbers. A footnote says carrier pass through fees are billed separately by usage, which the page does not tie to a plan. | Read Source 1 |
| Free trial | 14 day free trial, no credit card needed. | Read Source 1 |
| Minimum plan or spend | A plan is required. Cheapest is Launch at $25 a month, or $20 a month billed annually, plus the $5 Telecom Fee on Launch. One user seat per plan; extra seats $10 a month each. No setup fee on self-serve plans. | Read Source 1 |
| API and SDKs | Yes. REST API included on all plans at no extra charge. No SDKs; the docs show code samples in about 20 languages (Python, JavaScript, Ruby, Node, C#, Java, PHP and others). | Read Source 1 Source 2 |
| Web app | Yes. Web app for mass texts to lists, two way texting, team inbox, scheduling and a campaign calendar. | Read Source 1 |
| Integrations named | HubSpot, Constant Contact, Squarespace, Shutterstock, Zapier, Mailchimp, Salesforce, Zendesk, Shopify, Google Calendar, Google Sheets, Stripe | Read Source 1 Source 2 |
| Support channels | Live chat, help tickets and a self serve Help Center. No support phone number is published. | Read Source 1 |
| Support hours | Live chat 7 days a week: 8am to 8pm ET weekdays, 10am to 7pm ET weekends. Priority support only on Enterprise. | Read Source 1 |
| Compliance statements | Claims PCI compliance for payment gateways, Phase 1 CCPA compliance, TLS 1.2 in transit, TCPA tooling (double opt in, automatic opt out, SafeSTOP) and 10DLC registration handled for the customer. No SOC 2, ISO 27001 or HIPAA claim for EZ Texting itself; the SOC and ISO certifications named belong to AWS and GCP. No BAA mentioned. | Read Source 1 Source 2 Source 3 |
| Founded | Operating since 2004 (no incorporation year stated) | Read Source 1 |
| Head office | San Francisco, California (548 Market Street, Suite 44523) | Read Source 1 |
| Ownership | Operated by CallFire, Inc., trading as EZ Texting. Backed by unnamed investment partners. No acquisition date is stated on the site. | Read Source 1 Source 2 |
| Uptime or SLA | Not published | Read Source 1 Source 2 Source 3 |
| Trustpilot | 3.3 out of 5 from 258 reviews | Read Source 1 |
Credit expiry is the row to read first: monthly plans with rollover keep unused credits one extra billing cycle, and the help center FAQ differs from the pricing page on annual credits. Each row has its read date, from September 9 to October 23, 2026; Not published means EZ Texting's own pages gave no figure on that date.
What EZ Texting includes
EZ Texting was founded in 2004 (about page, read October 23, 2026). Every plan includes keywords, QR codes, signup forms, click-to-text, scheduling, drip campaigns, keyword auto-replies, a team inbox and an open API (pricing page, read October 23, 2026).
Credit expiry and carrier registration
EZ Texting's credit rules depend on the plan you hold. Monthly plans that offer rollover keep unused credits for one additional billing cycle, up to two months from issue, while plans without rollover expire at the end of the service term. Annual plan credits expire at the end of the subscription term, and Anytime credits expire 12 months from purchase (help center FAQ, read October 23, 2026). Not every plan rolls over, so check your plan before you buy.
Carrier registration requires your legal company name and EIN to match federal tax documents exactly, and every new account passes a compliance screening, though no approval time is guaranteed. Before each campaign, the Send Message Forecast page estimates charges (help center FAQ, read October 23, 2026).
EZ Texting for campaign senders
Choose EZ Texting for SMS marketing when you want built in keywords, double opt in and automatic opt out for subscribers. The REST API is included on every plan at no extra charge, and Zapier, HubSpot and Shopify integrations cover common stacks. Standard A2P 10DLC registration is included in every plan. Live chat runs 7 days a week, 8am to 8pm ET on weekdays. EZ Texting also publishes a Restaurants page for table-ready paging, reservation confirmations and order updates, with named restaurant integrations including Toast, OpenTable, Square and DoorDash (read September 28, 2026), which suits SMS marketing for restaurants.
When EZ Texting does not fit
Look elsewhere when you need a published uptime figure, because EZ Texting does not publish one as of September 9, 2026. High volume senders pay $3000 a month for Enterprise before a dedicated short code is included. A toll-free number costs $25 a month with manual setup. No support phone number is published. Trustpilot shows 3.3 out of 5 from 258 reviews, read 23 October 2026.
EZ Texting vs Textmagic and SimpleTexting
EZ Texting is one of the SMS marketing platforms we price at your volume.
EZ Texting plan questions
How much does EZ Texting cost?
EZ Texting costs $25 a month on the Launch plan with 500 credits included, and each extra credit is $0.04, as read on September 9, 2026.
Is there an EZ Texting free trial?
An EZ Texting free trial runs 14 days with no credit card needed, per the provider site on September 22, 2026.
What is EZ Texting's product?
EZ Texting is an SMS marketing platform founded in 2004, covering mass texting, two-way conversations, MMS, automation and an open API for integrations (about page, read October 23, 2026).
When do EZ Texting credits expire?
Monthly plans with rollover keep credits for one extra billing cycle, up to two months. Plans without rollover expire at the end of the service term, annual credits at the end of the subscription, and Anytime credits 12 months from purchase (help center FAQ, read October 23, 2026).