SMSGlobal review
SMSGlobal is an SMS API and gateway provider founded in 2009 in Melbourne, Australia. Its US pricing page lists one flat rate of 1.9c per message, read September 8, 2026, on pay as you go with a USD 5 minimum purchase. A free account with testing credits needs no credit card. We score SMSGlobal 6.67 out of 10.
Alain Grossbard OAM, with Justin Grossbard Updated How we rate Reader supported, we may earn a commission Reader supported. We may earn a commission when you sign up through a link on this page, and it never changes a score. How we make money.
SMSGlobal cost at your volume
$19 in message charges a month, at 1.90c (one rate at any volume)
The same rule prices SMSGlobal on the versus pages and the price guides: the band, top-up or number type your volume reaches, from SMSGlobal's own US rates read 8 September 2026. Carrier fees are billed on top and sit in the tables below.
SMSGlobal scores
| Value for money | 2.5 | |
|---|---|---|
| Features | 9 | |
| Reliability | 7 | |
| Reputation | 6.5 | |
| Compliance | 6 | |
| Customer service | 9 | |
| Gateway fit | 5.63 |
Six criteria, equally weighted, each scored out of 10 from SMSGlobal's own published pages (how we rate). The gateway fit score counts eight published API features and is not part of the overall score.
SMSGlobal US rates
| As published | Price | How it compares |
|---|---|---|
| Pricing From As Low As (single flat figure; no volume table renders for USA) | 1.90c | Lower than 10 of 32 other providers' lowest US rates, level with 1 |
Read from SMSGlobal's own US pricing page on 8 September 2026. One flat rate. Each row is read against the lowest published US rate of every other provider we price. Source.
SMSGlobal fees, trial and support
| What | SMSGlobal | Source |
|---|---|---|
| Us pricing page | US pricing page at smsglobal.com/us/pricing, pay as you go, no subscriptions; the country selector must be set to USA to show US prices | Read 22 September 2026 Source 1 |
| Us volume tiers | Not published | Read 22 September 2026 Source 1 |
| US number types | 10DLC numbers merchandised on the US pricing page; dedicated and virtual numbers offered with no US price; toll-free and short code offered only in the terms, not merchandised or priced; free shared numbers; alphanumeric Sender ID not supported in the US | Read 22 September 2026 Source 1 |
| Coverage | 186+ countries and 803+ operators, with 400k+ customers, stated as counters on the provider's Our Story page | Read 22 September 2026 Source 1 |
| 10DLC registration fees | Not published | Read 9 September 2026 Source 1 |
| Toll-free verification | Toll-free numbers are offered under the US terms and need approval before use; no verification process, timing or fee is described | Read 9 September 2026 Source 1 |
| Carrier fees | Carrier surcharges are billed on top as pass-through fees; no amounts published | Read 9 September 2026 Source 1 |
| Free trial | Free account with free testing credits, no credit card; credit amount and duration not published | Read 22 September 2026 Source 1 |
| Minimum plan or spend | Pay as you go with no subscription or platform fee; minimum purchase USD 5 per transaction; credits expire after 12 months | Read 22 September 2026 Source 1 |
| API and SDKs | REST API for sending (also HTTP, SOAP, SMPP); SDKs for PHP, .NET and Node | Read 21 September 2026 Source 1 |
| Web app | MXT web platform sends to contact lists and campaigns | Read 22 September 2026 Source 1 |
| Integrations named | HubSpot, Zapier, Salesforce, WhatsApp Business API, Microsoft Outlook, aXcelerate | Read 9 September 2026 Source 1 |
| Support channels | Phone (US toll-free +1-800-676-5500), email, support tickets, web contact form, booked demo, knowledgebase | Read 9 September 2026 Source 1 |
| Support hours | 24/7, 365 days a year | Read 9 September 2026 Source 1 |
| 10DLC registration | Registered Campaign Service Provider that files brand and campaign registrations with The Campaign Registry | Read 9 September 2026 Source 1 |
| Opt-out handling (TCPA) | Terms require customers to follow the TCPA and CTIA principles; opt outs removed from lists automatically | Read 9 September 2026 Source 1 |
| ISO 27001 | ISO 27001 is claimed for the Australian data centre that hosts customer data, not for SMSGlobal itself | Read 9 September 2026 Source 1 |
| GDPR | Privacy policy is written to the Australian Privacy Act 1988 and the GDPR, last reviewed 2019; no US privacy law named | Read 9 September 2026 Source 1 |
| SOC 2 | Not published | Read 9 September 2026 Source 1 |
| HIPAA | Not published | Read 9 September 2026 Source 1 |
| Founded | 2009, in Melbourne, Australia | Read 22 September 2026 Source 1 |
| Head office | South Melbourne, Victoria, Australia; US office in San Diego, California; also offices in Dubai and Auckland | Read 22 September 2026 Source 1 |
| Ownership | Australian owned; founder and CEO Carl Krumins died in May 2024; no parent, acquisition or rename stated | Read 22 September 2026 Source 1 |
| Uptime or SLA | 99.99% per month in a proposed enterprise SLA, on a reasonable efforts basis with exclusions; not in the self serve terms; a product page separately says 99.95% | Read 9 September 2026 Source 1 |
| Trustpilot | 2.9 out of 5 from 176 reviews | Read 21 September 2026 Source 1 |
Not published means SMSGlobal's own pages were checked on that day and state no figure. Nothing here is carried over from the earlier version of this review.
When SMSGlobal fits
SMSGlobal fits a US business that sends through the SMS API, with a REST API and SDKs for PHP, .NET and Node, read September 21, 2026. It also fits low volume senders, since pay as you go starts at a USD 5 minimum with no subscription, read September 22, 2026. You get 10DLC numbers on the US pricing page, free shared numbers, and 24/7 phone support at +1-800-676-5500. SMSGlobal is a Registered Campaign Service Provider that files brand and campaign registrations with The Campaign Registry (read September 28, 2026), which eases your US SMS compliance rules workload.
When to look elsewhere
Look elsewhere for high volume sending, because SMSGlobal does not publish volume tier pricing for the US, checked September 22, 2026, and our value for money sub-score is 2.5 out of 10. SMSGlobal does not publish number rental fees or 10DLC fees, checked September 22, 2026 and September 9, 2026. Trustpilot shows 2.9 out of 5 from 176 reviews, read September 21, 2026, and the 99.99% uptime figure appears only in a proposed enterprise SLA.
SMSGlobal compared
SMSGlobal questions
How much does SMSGlobal cost per message?
SMSGlobal cost per message in the US is 1.9c, one flat rate, read September 8, 2026. SMSGlobal does not publish US volume tiers, checked September 22, 2026.
Does SMSGlobal offer a free trial?
SMSGlobal offers a free trial as a free account with testing credits, no credit card required, read September 22, 2026. The credit amount and duration are not published.
Has SMSGlobal been renamed?
SMSGlobal has not been renamed; the provider's own pages state no parent, acquisition or rename, read September 22, 2026. The company was founded in 2009 in Melbourne, Australia.