SMS Global Gateway Review

How Much Does SMS Global Cost?

Our SMS Global review found that when comparing America’s leading SMS gateway providers, SMS Global had amongst the most competitive, valuable pricing structure for their text messaging services. Prices are dependent on the volume of text messages sent, the costs ranging from 5 cents to 10 cents per text message. SMS Global ensures:

• No set up fees
• No lock in contracts
• No monthly fee
• No third-party billing

American businesses which have a large number of contact lists would benefit the most from SMS Global’s services as the best value for mass distribution is offered for large volumes. However, SMEs (small and medium sized enterprises) can still partake in SMS Global’s services for a higher cost. For example, for cases of small volumes of distribution, the cost could be around 10 cents per text message. SMS Global’s ready-reckoner found on their website is an easy tool to see what the cost would be incurred in using their services.

SMS Global Text Message Gateway Features

To ensure that a mass text message service is effective, two factors must be considered. To ensure the text message is distributed efficiently is known as uptime, and the time it take for the SMS to reach the end user’s mobile phone is known as latency. In a lot of cases for American businesses, text message campaigns are time sensitive, therefore uptime and latency is critical. Based on our SMS Global review, the leading American provider has the ability to meet the high expectations of any business.

Our SMS Global review found it has a bespoke SMS gateway infrastructure software like no other to help meet any business solutions whether it is:

• Advanced Web Platform – using a web enabled computer to upload contacts without the need for special software to send text messages.
• E-mail to SMS – ability to integrate leading e-mail software to send SMS.
• Flexible API – using an in-house sophisticated software to distribute SMS.

The benefits of SMS Global API integration to a text messaging system is it allows businesses to conduct two-way messaging communication. This ability to send SMS to other major American and global networks and then receive responses from the mobile users is an effective way for businesses to monitor how the text messages are being received. This service can also be highlighted through the offering of a dedicated number. Additionally, this leads to the tracking of the text message’s exact delivery times, which provides an audit trial. A report can be sent that highlights when in bound and out bound messages have been received, and whether or not the SMS has been delivered.

All this can be done with reliable and efficient gateways that will directly route to American telecommunication providers or to their aggregators, if required. 

SMS Global Customer Support Review

A main point of different that our SMS Global review found, was their excellent customer service support. The provider has a toll free number, email address, and a live chat option that all covers 24/7 support for American businesses. The provider also offers social media connections through Twitter, Instagram, Facebook, and LinkedIn, as well as video tutorials on their website.

SMS Global has offices world wide, with one based in New York. Therefore, American businesses can be reassured that their questions can be answered promptly.

SMS Global also offers a free trial to enable businesses in the United States and around the globe test their product and services.

Based on the SMS Global customer reviews on Glass Door and many other review websites, as well as their history of clients, it can be seen that this provider has a sufficient reputation when compared to other leading SMS gateway providers. Examples include Microsoft, IBM, Samsung, Budget, and UltraTune.

Reliability of SMS Global Text Message Gateway Services

To ensure that mass text messages are delivered successfully, a business should partake in a premium direct gateway. This way, SMS messages are distributed directly via major telecommunication providers in America such as Verizon and AT&T.

Reliability is dependent on the level of up-time guarantee that the provider offers. For SMS Global, this level is at a 99.99% up-time, which is highly competitive in the SMS field. Therefore, they can reassure to their client’s that text messages will be successfully distributed to target audiences.

SMS Global has a Service Level Agreement that ensures that its delivery of text messages will be met with a 100% Network Redundancy available. Should there be any network disruption or path failure, it has the technology, infrastructure and availability of additional routes to send the text message.

SMS Global are CAN-SPAM compliant, meeting the Federal Trade Commission regulations in the United States. The law requires that companies do not send unsolicited electronic messages. This applies to SMS through any gateway requiring the consent of the business or organization and that all SMS need to identify the type of business they are. They have a functionality system in place to allow for any subscribed to be easily removed from the list of contacts and the option to opt out.

Thus, our SMS Global review focused on the terms and conditions and privacy policy to ensure that the privacy and security of a business’s audiences are kept safe.