What Is A Business SMS Service Provider?

American business SMS service providers make it possible for corporations of any size to partake in personal, two-way communication with target audiences, whether this be customers, employees, or stakeholders. SMS providers can be separated into premium and cheap companies, who both offer a range of SMS features, services, and protocols. The best SMS business service providers are compared and analysed throughout this website.

It is important that a business understands the regulations around mobile marketing, such as privacy policies, and getting audiences to opt-in, before engaging with in such communication channels.

SMS Marketing Benefits

Clickatell Is The Recommended Premium Business SMS Provider

Clickatell is one of the world’s largest online bulk SMS gateway systems with 819 networks across 221 countries. Our comparison of the leading text messaging service providers found the premium provider offers the best value due to:

  • They offer the low prices for business texting solutions
  • They have 24/7 customer support and local support from California
  • They cover all leading mobile network providers including Verizon and T-Mobile
  • They offer the ability to integrate their SMS campaigns with other channels such as social media
  • They offer two-way SMS messaging through a mobile app, computer, or tablet (applicable for both Android and iOS devices)
  • Mobile apps can then be integrated with other workflow systems such as Zapier to help automate messages for large businesses
  • They offer real-time SMS reporting including up-to-date message delivery statuses (including open rates and response rates) which can be exported to Google Sheets and Excel
  • They offer phone number cleaning services which eliminates inaccurate numbers such as landlines
  • They have multiple cost-effective payment options such as PayPal or credit card
  • They offer automated messaging for effective SMS campaigns including drip campaigns
  • They offer multiple protocols/interfaces through an efficient SMS API and rest API

To learn more about Clickatell’s SMS messaging services, visit their website below.

ClickSend SMS Website

Clickatell is one of the world’s oldest business SMS provider with over 10 years experience. They deliver carrier-grade business SMS solutions solutions that are used by by more than 13,000 businesses, government and SME customers and application developers across the world. A less favourable side of the Clickatell service is their credit validity of 120 days. They also charge a $30 initial fee, plus $10 monthly fee for a dedicated virtual number which is high for the industry. That said, this cost is minimal compared to the savings experienced from their lower prices.

Another reason Clickatell was chosen as a recommended provider was the ease of use when it comes to their campaign system which includes ensuring messages are anti-SPAM compliant. They also have a list cleaning service as standard which cleans a SMS contact list when its imported and can reformat numbers when they are in different styles. They also have an auto-opt out for their clients with free access to their pool of shared virtual reply numbers.

High Volume Customer?

If you’re looking to send mass SMS volumes (over 500,000) then you may want to consider Burst SMS. Their 500,000+ send rate is 4.1c which is significantly lower than the other premium SMS business providers. They also have a lower dedicated virtual number price of $25 per month and a longer credit validity of 1 year. You will be sending through a hybrid gateway if you elect the lower priced SMS, however Burst also offer a premium, direct to carrier service at a slightly higher price per SMS.

Visit Burst SMS’s website below to learn more about their business bulk SMS service.

Message Bird Website

Comparing Premium vs Cheap Providers

Most USA businesses are used to high quality mobile telecommunication providers such as T-Mobile, Verizon, or Virgin Mobile. These networks cover most of America and send SMS messages within seconds. However, a lot of cheaper business SMS platforms don’t use these networks though due to their higher delivery fees. Instead, they will use grey or hybrid network routes which are often based overseas. These networks still have a relatively high deliverability but messages can be delayed by minutes to hours, and have limitations when it comes to large volumes and in some cases may have a failure to deliver.

Global mass text message

Premium SMS Gateway Providers

Businesses that require their text message marketing messages to be delivered instantly and reliably, should consider engaging with premium mass texting service such as Clickatell or Bulk SMS. An example of this could be a internet service provider who is required to send bulk SMS messages through a password reminder service. In these circumstances customers would need the SMS almost instantly so they can recover their password. The other key reason a premium SMS network provider should be considered is if you need 100% of your recipients to receive SMS messages successfully. If the SMS messages for example are been sent out with confidential information that the receive will urgently need, then a premium text marketing provider is a must.

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