Insurance texting
Insurance texting is an agency or agent sending SMS to policyholders and prospects: renewal and payment reminders, claim updates, quotes and appointment reminders. Of the 45 providers SMS Comparison scores, 5 publish an insurance page, read October 21, 2026. One, EZ Texting, names an agency management system, AgencyZoom. None of the 5 publishes an insurance discount. At 2,000 texts a month, the published plans run from $68.68, ClickSend pay as you go with carrier fees in, to $299 on the TextUs Pro plan.
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Insurance texting services compared
| Provider | What its site publishes | Named integrations | A month at your volume |
|---|---|---|---|
| ClickSendScore 7.58 | Publishes an insurance page Renewal and payment reminders, claim progress alerts and real time quotes by automated SMS; claim photos received by MMS Source, read 21 October 2026 | None named | $68.68 pay as you go, number and carrier fees in |
| Text RequestScore 6.25 | Publishes an insurance page Two way conversations about policies and claims from the office number, scheduling links and reminders, keywords for opt in, an SMS chat widget for quotes, scheduled policy reminders Source, read 21 October 2026 | None named | Not priced |
| EZ TextingScore 5.67 | Publishes an insurance page Policy review and open enrollment reminders, deadline alerts, payment reminders and receipts, lead generation campaigns, with sub pages for health, home and property, life, auto and trucking, claims adjusters and warranties Source, read 21 October 2026 | AgencyZoom, HubSpot, Salesforce, Mailchimp, Google Calendar, Calendly, Google Sheets, Zapier | $90 on the Launch plan, 500 credits |
| TrumpiaScore 5.67 | Publishes an insurance page Landline texting from the agency's existing number, open enrollment keywords and lists, lead capture by text with Smart Targeting by policy interest, claim photos by MMS, automated answers to common questions, with email and voice in the same platform Source, read 21 October 2026 | None named | $75 on the Standard plan, 2,000 credits |
| TextUsScore 4.83 | Publishes an insurance page Automated claim status alerts, renewal and payment reminders, one to one claims conversations, keyword and sequence workflows, conversation records for claims systems Source, read 21 October 2026 | None named | $299 on the Pro plan, 5,000 credits |
| Kudosity (formerly BurstSMS)Score 8.17 | Not checked | None named | $35 pay as you go, number and carrier fees in |
| TelnyxScore 8.08 | Not checked | None named | $8 in message charges |
| SinchScore 8.00 | Not checked | None named | $15.60 in message charges |
| TwilioScore 7.42 | Not checked | None named | $16.60 in message charges |
| InfobipScore 7.25 | Not checked | None named | $16.36 in message charges |
| BandwidthScore 6.83 | Not checked | None named | $8 in message charges |
| VonageScore 6.83 | Not checked | None named | $17.20 in message charges |
| SlickTextScore 6.67 | Not checked | None named | $87.40 on the 2,000 credits plan |
| SMSGlobalScore 6.67 | Not checked | None named | $38 in message charges |
| MessageMediaScore 6.58 | Not checked | None named | Not priced |
| TrueDialogScore 6.58 | Not checked | None named | $15.80 in message charges |
| NotifyreScore 6.50 | Not checked | None named | $56.40 pay as you go, number and carrier fees in |
| SimpleTextingScore 6.42 | Not checked | None named | $84 on the 2,000 texts plan |
| PlivoScore 6.25$1,000 a month minimum (Enterprise plan) | Not checked | None named | $15.40 in message charges |
| PodiumScore 5.92 | Not checked | None named | Not priced |
| AvochatoScore 5.83 | Not checked | None named | Not priced |
| ClickatellScore 5.83 | Not checked | None named | $15.02 in message charges |
| SalesmsgScore 5.83entry plan, $25 a month for 500 credits; Salesmsg says credits start at 4 cents on higher plans | Not checked | None named | $100 in message charges |
| TextlineScore 5.75 | Not checked | None named | Not priced |
| Bird (formerly MessageBird)Score 5.67 | Not checked | None named | $7 in message charges |
| MessenteScore 5.58 | Not checked | None named | Not priced |
| OmnisendScore 5.58 | Not checked | None named | Not priced |
| HeymarketScore 5.50 | Not checked | None named | Not priced |
| TextedlyScore 5.42 | Not checked | None named | $87 on the Plus plan, 2,000 credits |
| BulkSMSScore 5.17 | Not checked | None named | $70 in message charges |
| PostscriptScore 5.08 | Not checked | None named | $55.60 on the Starter |
| EmotiveScore 5.00 | Not checked | None named | Not priced |
| BirdeyeScore 4.92 | Not checked | None named | Not priced |
| WeaveScore 4.83 | Not checked | None named | Not priced |
| KlaviyoScore 4.58 | Not checked | None named | Not priced |
| AttentiveScore 4.42 | Not checked | None named | Not priced |
| SendlaneScore 4.00 | Not checked | None named | Not priced |
| YepTextScore 3.83 | Not checked | None named | $79 on the The Champ plan, 2,000 credits |
| CommunityScore 3.75 | Not checked | None named | Not priced |
| SkipioScore 3.17 | Not checked | None named | Not priced |
Showing the 5 providers whose own site publishes it, highest score first.
What insurance texting does
The provider pages describe a shared set of jobs. ClickSend covers renewal and payment reminders, claim progress alerts, real time quotes by automated text, and claim photos received by MMS, plus six insurance text templates. EZ Texting adds policy review and open enrollment reminders, deadline alerts, payment reminders and receipts, and lead generation campaigns.
TextUs handles automated claim status alerts, renewal and payment reminders, and one to one claims conversations, with keyword and sequence workflows, and keeps conversation records for claims systems. Text Request runs two way conversations about policies and claims from the office number, with scheduling links, reminders, opt in keywords, and an SMS chat widget for quotes. Trumpia adds landline texting from the agency's existing number, open enrollment keywords and lists, lead capture with targeting by policy interest, claim photos by MMS, and email and voice in the same platform.
What the providers publish for insurance
The 5 providers of 45 that publish an insurance page are ClickSend, EZ Texting, TextUs, Text Request and Trumpia, read October 21, 2026. The other 40 were not checked in that read, so the count is a floor, not a verdict on the rest.
Only EZ Texting names an agency management system: AgencyZoom, to, in its words, "sync agency management data to automate policy renewal reminders, review requests, and re-engagement texts". Its page also names HubSpot, Salesforce, Mailchimp, Google Calendar, Calendly, Google Sheets and Zapier, and carries sub pages for health, home and property, life, auto and trucking, claims adjusters and warranties. TextUs says it integrates with "the leading CRM and claims management systems" without naming one. ClickSend, Text Request and Trumpia name no integration on their insurance pages. The EZ Texting review covers the rest of what it offers.
At 2,000 texts a month, on each provider's cheapest published plan or rate, the months run: ClickSend $68.68 pay as you go with carrier fees in, Trumpia $75 on the Standard plan, EZ Texting $90 on the Launch plan, and TextUs $299 on the Pro plan with 5,000 credits. At 1,000 texts the figures are $36.08, $49 on Trumpia's Lite 1,000 plan, $50, and $299. Text Request publishes no price this site can compute for an agency's month.
How to choose an insurance texting service
Start from the agency's volume. A 2,000 text month costs $68.68 on ClickSend pay as you go and $299 on TextUs Pro, a $230.32 spread between the same two jobs, so the month at your volume is the first number to fix. Then check the integrations the provider names on its own insurance page, because only one of the five names an agency management system, and the rest must be connected by hand or through a generic platform.
Every US business texting from a local 10 digit number must register its brand and campaign under A2P 10DLC before carriers deliver, and the 10DLC registration page prices the fees. The wider business text messaging guide covers the rest of the decision.
Insurance texting questions
Can agents text claims details?
EZ Texting states on its page that texts should not include specific private or sensitive claim information, because SMS messages themselves are not encrypted.
Can an agency text from its existing number?
Yes. Trumpia's insurance page offers landline texting from the agency's existing number, so policyholders see a number they already know.
What are the texting rules for insurance agents?
EZ Texting states that recipients must agree to receive texts via an opt in or a written agreement. The SMS compliance page covers the rest.
Can agencies send open enrollment texts?
Yes. EZ Texting and Trumpia both describe open enrollment reminders on their insurance pages, and Trumpia adds open enrollment keywords and lists.